This thread has been locked.

If you have a related question, please click the "Ask a related question" button in the top right corner. The newly created question will be automatically linked to this question.

bq24103 vs bq24103A zener protection

Other Parts Discussed in Thread: BQ24103, BQ24103A, BQ24104

A customer has a product using the bq24103 in the field and neglected to add the protection zener on the output.  Are there specific conditions that I can point to where he is going to need to be concerned?  (some level of Vin....when the battery gets removed, for example)  The engineer has seen no failures but has his quality group looking for an explanation of whether they should be concerned about the lack of the zener.  They are not using the A version.