I have a pre-production prototype using BQ24773. First time using this part. I modeled after the EVM (SLUUAO3A) and verified layout / parts are the same with one minor exception to replace an obsolete part. At any AC Adapter input, with or without the battery attached, the output of the circuit, as measured at Vsys, output side of the inductor, is 0.7V. I can see the controller appears to be switching the ground MOSFET at the same time as either pass MOSFET - so current is flowing into the ground plane.
How do I get the proper ~4V output from this device? Data sheet has some inconsistencies, but it states it should be capable of at least 4V.
I have measured waveforms at all nodes, and note the ACOK line is not at ground potential, switching frequency is 800kHz, and other than the phase relationship mentioned above, readings appear correct.