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BQ27531-G1: Bq27531 programs df.fs fail issue

Part Number: BQ27531-G1
Other Parts Discussed in Thread: BQ27531EVM, BQEVSW, BQSTUDIO

Hi Expert,

I am facing a issue which can't re-program Bq27531EVM and my steps as below.

1. Use bqEVSW to program .senc default file and the result is successful.

2. Use Bqstudio software to program customer's df.fs file. After this step that I can't re-program, it seems Bq27531 latch.

Although change I2C address 0x16 or 0xaa via bqEVSW software, I read data at "Read I2C Data Block" and show error code=772.

How can I recover the Bq27531EVM? Thanks!