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BQ34Z100: Calibration issue

Part Number: BQ34Z100
Other Parts Discussed in Thread: BQSTUDIO,

Hello,

I would like to create a ChemID from a Lead battery (12V 38Ah) with the BQ34z100 EVM.

Here are some more details regarding the configuration :

- Design capacity : 3800 mAh (38Ah divided by 10 as adviced here http://www.ti.com/lit/pdf/slua760)

- Design energy : 7980 mWh

- Design energy scale : 10

- Number of series cells : 6

- Cell charge voltage : 2275 V

- Voltage divider : 5000 mV

- Jumper config on the EVM : >5V on J5 and 16V on J2

I have plugged the EVM to BQStudio (version 1.3.54.1) and the the battery voltage on the right is at 3318 mV but the actual battery voltage is 12.75 V.

I tried to calibrate the BG but i got the message : Failed to enter calibration mode with command 0x2D

I tried the unseal and unseal_full_access button but it didn't change anything.

I have also tried to calibrate the BQ another config file I have found on a similar e2e post (2577.0100_0_16-bq34z100G1.bqz) but it still didn't work.

What should I do ?

Thanks a lot for your help

Mickael