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TPS65185EVM: usb interface adapter unknown device found on windows

ARSADHUSAIM MOMIN
Prodigy 150 points
Part Number: TPS65185EVM
Other Parts Discussed in Thread: TPS65185

i purchase TI part number TPS65185EVM from digikey.

and i click on update firmware button. then my EMV is not working.

device driver can not found and also green light is not on USB adaptor.

  • 0
    TI__Mastermind 30260 points
    Can you please provide a screen shot from your computer so that we can verify the Error you are seeing?

    Are you using the software provided at this link: www.ti.com/.../swcc015 ?

    And can you read the label off of the USB to I2C Adapter box included in the kit to verify it says "USB Interface Adapter, Texas Instruments 2006"? This is just to check that the TPS65185EVM was kitted with adapter documented in the User's Guide.
  • 0 in reply to Brian Berner
    Prodigy 150 points

    hello,

    please find the attachment of screenshote of my error.

    now i check this on google i found one TI forum to resolve this issue. please check below link.

    but when i am doing step no. 6 then its gets error driver is not digitally sign. please find the file driver.jpg file

    please  help asap.

    please find the attachment of USB adapter which we purchase 

    thanks,

    and i am using sllc160a.zip file.

  • 0 in reply to ARSADHUSAIM MOMIN
    Prodigy 150 points
    and i am use SWCC015 software
  • 0 in reply to ARSADHUSAIM MOMIN
    TI__Genius 10885 points
    I'm not sure about the adapter, as this could also be a driver issue. Usually the GUI can update on its own, so you might need to uninstall that driver, and re-install the TPS65185 GUI.

    Ensure the LED is not blinking on the adapter, if so, unplug and replug the adapter.

    The official firmware tool for the USB-to-GPIO is located here: www.ti.com/.../USB2GPIO-LOADER-SW
    But my adapter was not immediately be recognized by it. I then updated the adapter through the TPS65185 EVM GUI, and afterwards the USB-to-GPIO firmware tool could recognize the device.

    Best Regards,
    Rick S.
  • 0 in reply to Richard Solarski
    Prodigy 150 points

    hello,

    thanks for your reply,

    i uninstalled driver and install again and i also install USB2GPIO-LOADER which you send me link.

    and i also install TPS65185EVM GUI again but its can not recignised. i have tried many time to unplug and plud device but it can not working yet.

    can you tell me how to update using 65185GUI? i can not found any update option.

    and green light is not blinking on adaptor.

    please see below error.

     

    thanks,

  • 0 in reply to ARSADHUSAIM MOMIN
    TI__Genius 10885 points
    Hi Arsadhusaim,

    The TPS65185 GUI cannot be updated, but it can update the firmware on a USB-to-GPIO. If the LED is not on at all, the adapter may be bricked and I am not exactly sure how to correct this. The USB adapter uses a TUSB3210, and there might be more than one way to recover it, but it will take some trial and error to get the device recognized by the PC.

    It seems that different operating systems experience different issues with this adapter and GUI.

    One customer was able to un-brick the adapter by using an alternate GUI first, but I do not have a bricked adapter to test this on:
    www.ti.com/.../bq2419xevm

    e2e.ti.com/.../423703

    Best Regards,
    Rick S.