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AFE4490SPO2EVM: No able to perform capture waveform

Part Number: AFE4490SPO2EVM

Customer reported faulty item AFE4490SPO2EVM x 1 kit
They opened this kit box lately and found the board was not worked as attached file.
Please download the attachment .docx .mp4 video inside for details. (Pls advice how attached to upload the docx file)

Tested with…
1. OS : Windows 7, Windows 10
2. CPU : intel x86, intel x64
3. RAM : 4 GB
4. USB : 2.0

Faulty…
This is their second time use of the board and another board from other supplier worked fine with the same PC.
4.   COM Port connected normally
5.   GUI program connected normally
6.   When they perform “Capture”, it’s suddenly stopped as like attached video.

Please advice. Thank you.

5 Replies

  • Hi Ng,

    There is no video.

    Regards,
    Prabin

  • In reply to Prabin Yadav:

    Hi Prabin,

    Please refer to the attached file. The document file is 26.9MB and it didn't allow me to upload. What is your email so that I can email to you.

    Please open up this document file and go to page 2 and double click on AFE4490SPO2EVM board.mp4 to view the video.

    Thank you.

  • In reply to Ng Gim Huat:

    Hi Prabin,

    Please advice what is your email so that I can send you the document file. Thank you.

    Regards,
    Gim Huat
  • In reply to Prabin Yadav:

    Hi Prabin,

    Please advice what is your email so that I can send you the document file. Thank you.

    Regards,
    Gim Huat
  • In reply to Ng Gim Huat:

    HI Gim,

    You can send at yadav@ti.com

    Regards,
    Prabin

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