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PGA300 EVM GUI startup error

Other Parts Discussed in Thread: PGA300

When starting the GUI Software for the PGA300 EVM (Version 3.5.0.0) the following error message pops-up:

After pressing "Continue" the program starts working but a lot of operations do not properly work or result in error messages.For example when invoking one of the calibration sample files the message

  

is displayed and when trying to use the calibration file an error message like this comes up:

What could be the reason for my problems?

  • Joerg, 

    It does not appear that any of your images uploaded correctly. Would you mind providing text of the issue or try uiploading the images again?

  • Hello Matt,

    here just the text of thesStartup error message (upload of the pictures did not work):

    Error 7 occured at Open/Create/Replace File in

    Write Spreadsheet String.vi->Write To

    Spreadsheet File (string).vi->PGA 900.lvlib:

    PGA300 Startup Splash Screen.vi

  • Joerg,

    The startup error you are seeing is a small bug that does not cause functionality issues. We have already release a hotfix for that error and the version of the GUI now available on TI.com should reflect this correction.

  • Matt,

    The new GUI-version eliminates the startup error message but i have still several problems with the program:
    - it is not possible to enter the "Read_V(V)" values in "Device Calibration/ADC & DAC Calibration/DAC Code Calculation". When pressing ENTER after inserting the measured voltage the displayed number jumps to "0"
    - in "Device Calibration/EEPROM Config-Digital" the Read-Command for "Coefficients & Scaling Factors" does not work
    - "Device Calibration/Guided Calibrationl": Selecting one of the calibration example-files returns an error message ("the selected calibration file version doesn't match with the GUI version")
    - "Device Calibration/Guided Calibrationl": Running calibration using one of the example-files results in an error message ("Unexpected Error occured during calibration / Error -20145 occured at Error occured during interpolating values") after writing EEPROM

    Jörg
  • Joerg,

    I have a feeling this is a an error with the Window's Language formatting that causes some confusion with our GUI and how it handles digits. 

    The best workaround for this is to modify the decimal symbol used:

    1. Open Control panel
    2. Select Region and Language
    3. In Format tab select Additional settings
    4. In the Numbers tab in the Customize Format window, Change Decimal symbol to “.” and Digit grouping symbol to “,”
  • Matt,

    changing the Windows settings solved my problems. Everything works fine now.

    Thanks for your help!

    Joerg

  • Hi Matt,

    I also experience a startup error. Though, I already use version 3.5.1.0 and the error message is different:
    "Error 1206 occurred at Property Node in PGA 900.lvlib:Find Control in VI.vi->PGA 900.lvlib:Main.vi
    Possible reason(s):
    LabVIEW: VI Reference is invalid."

    After clicking continue the program starts up except for the option "EEPROM Page" in the debug section everything is highlighted red stating that those functions are broken. If I try to activate the OWI mode, the error message described above appears again.

    What could I do in order to tackle this issue?

    Thanks,
    Matthias
  • Matthias,

    This appears to be a installation error. Did you install the specific Java Runtime Engine that was linked at the end of the installation process?

  • Hi Matt,

    Thank you. Indeed it was an installation problem. I already had installed LabView Runtime Engine 12. But it turned out that the LV RTE 12 with Service Pack 1 is needed. After I upgraded the LabView Runtime Engine it worked as expected.

    Thanks,
    Matthias