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TMP006 EVM-Getting "TMP006 Did Not Ack" message on GUI

Traumatic Brain Injury
Prodigy 80 points
Other Parts Discussed in Thread: TMP006

Hi, we have a TMP006 EVM, downloaded the software, and connected it.

It powers up, but we are getting "TMP006 did not Ack" messages on the GUI.

We did not do a separate download for the drivers...should we?..has anyone else experienced this error?

Allen and team