CCS/MMWAVE-DEVPACK: MMWave DevPack FTDI driver update

Hello Mustafa,
Could you let us know the error you are getting and the snapshot of the device manager window where the dev pack ports are listed?

Regards,
Vivek

Hello Vivek

please find the pictures in these links

and

thanks and best regards

Mustafa

Hello Mustafa,
Thanks for sharing the snap shots. Could you help me with a few more clarifications?
1) Do you have the radar EVM also connected to the dev pack and powered up with 5V supply ?
2) When you right clicked the device to update the driver by pointing to the FTDI driver, did it give any error?

Regards,
Vivek

Hello Vivek
1- yes.
2- yes, the error message says " windows could not find the driver software for your device"

regards

Mustafa

Hello Mustafa,
Did you pick the FTDI drivers from TI's SDK package and point to the following folder location \MMWAVE_SDK v01.00.00.05\tools\ftdi during the driver update?

Regards,
Vivek

yes i did

Hi Mustafa,

The driver is checked on Windows 7 64 bit machines. Can you send screenshot of the error that you get. I guess, you would have already tried uninstalling and re-installing driver. Please check if not done. 

Can you confirm that ftdi*.inf and ftdi*.cat files are present in mmwave_sdk_01_00_00_05\tools\ftdi  folder and is not blocked by the antivirus software.

Can you also check properties of these serial ports. This is to ensure that PC is able to read the VID/PID to install the appropriate driver. Please see screenshot below. 

Regards,

Kaushal

Hello Kaushal
first of all thanks for responding and interesting to help.
about the uninstall and reinstall, yes i did that.
about the existence of the ftdi*.cat and ftdi*.inf, i checked them and they are there.
finally, about the driver details, i got the following results
https://ibb.co/gJRgma

thanks again and waiting for your response.

Mustafa

Mustafa,

I do see a REV version in your FTDI Hardware Id. Need to check if this causing the problem.

Can you check with attached FTDI driver and see if this installs.

Regards,

Kaushalftdi.zip

Hello Kaushal

Thanks for your answer, i tried the attached drivers and got the following result:

and I don't think it is exactly what I need as the 4 ports are still defined as USB and not COM ports.

Also, when I tried to open the Radio Studio I got this error message:

and I hope you can help me solving this problem as well.

Thanks and best regards

Hi Mustafa,

For FTDI driver, It seems that you are able to install the FTDI driver. Yes after updating, It would show as USB ports. You need to update the driver one more time to show up as COM ports.

Regarding Error that you see on RadarStudio, It would be due to older installation or deprecated file. Can you search for GuiConfig.xml file in your PC. Usually it would be present in
C:\Users\<username>\AppData\Roaming\RSTD

Once you find, Can you rename this file and Run RadarStudio Again.

Regards,
Kaushal

Hello Kaushal

Thanks for your cooperation.

regarding "Once you find, Can you rename this file and Run RadarStudio Again. "

I just want to know what should I rename that file?

is there a specific new name or not?

Thanks and best regards.

Mustafa

Mustafa,

No, There is nothing specific. This file seems to get generated at run time and if it is corrupt, it causes problem.

Once you rename or delete, It will get generated again with right configuration.

Regards,

Kaushal

Hi 

I'm having a similar issue- but I did not get to the step the poster got to above- I tried the attached drivers and still got the same error (shown below)

3542.Ftdrivererror.pdf

Any solution available?

Sorry- I posted this in the wrong thread!

Hi Mustafa,

Do you still face the issue with FTDI driver. Please let us know if this was resolved.

Regards,

Kaushal

Hello Kaushal

Thanks for your help, the problem was solved.

Regards.

Mustafa