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IWR6843ISK: 'ar-devpack-evm-012': windows encountered a problem installing the driver in your device

Part Number: IWR6843ISK
Other Parts Discussed in Thread: MMWAVEICBOOST,

Hi TI support,

I'm using Windows 10 with IWR6843ISK and the MMWAVEICBOOST together. However, I'm having troubles to install the FTDI  driver.

Every time I tried to update the driver from the ftdi folder under mmwave_studio_02_01_00_00, there is an error message saying "windows encountered a problem installing the driver in your device ."

I have tried all the mmwave_studio versions (from mmwave_studio_01_00 to 02_01 and mmwave_sdk ) and even downloaded the FT4232 driver directly from FTDI's website but it still doesn't work. The driver downloaded from FTDI was successfully installed but it still can't recognize the TI mmwave board.

Is there any workaround for this? Thanks.

Jay