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  • Resolved

Subscriptions to NEW threads in a forum, or all posts in a subscribed thread

I originally posted this question on 6th January 2015, the thread ran to 13th December 2016 with no resolution by Chinh Vu despite desperate attempts at the end to just get a reply out of somebody and I eventually just gave up. The thread no longer lets me post to it, hence this new post.

When I attempt to post a link to that thread here, all that happens is that a graphic is apparently inserted, as follows:. 

My desire is to receive notifications of NEW threads in a forum to which I have subscribed, or all posts in a thread to which I have subscribed.

It doesn't seem possible to do this anymore, I've just tried, it was possible in 2014.

Is anyone able to help me with this, another year and a half on?

Regards, Tony,

  • In reply to Tony Morrell:

    Hi Bill, Joe...
    I'm afraid that the issue still exists. I am still receiving notification of REPLIES to existing threads even though I am not subscribed to that thread.
    Regards, Tony.
  • In reply to Tony Morrell:

    Hi Tony,  

    I just happened to look at this since it was still OPEN, and I'm wondering if you are subscribed to the FORUM in which the thread is posted? If it is from Forum subscription, the Subject in the email will show, for example:  TI Designs Forum:  , and if from your involvement with a thread, it will just have the SUBJ of the thread Title, not the Forum name. 

    Also, have you tried unsubscribing using the link at the bottom of the notification:

    You received this notification because you subscribed to the forum.  To unsubscribe from only this thread, go here.  

    I'm going to CLOSE this thread for now, any other feedback, feel free to Reply. 

    ~Leonard 

  • In reply to LeonardEllis:

    I'm a bit annoyed by your response to a thread to which you have had no previous input. You can see from my last post that I have an issue that is still not resolved and is under discussion with Bill and Joe. I have been trying on and off to get this issue resolved since January 2015. Why would you even think to close the thread? Please DO NOT CLOSE this thread.
    Regards, Tony.
  • In reply to Tony Morrell:

    Hi Tony,

    Rest assured Joe and I are still working to fix your problem. Unfortunately Joe is out of the office for a few days and I need his assistance with this. We will get to the bottom of this.

    Bill Traynor
    E2E SysAdmin/DevOps

  • In reply to William Traynor:

    Hi Bill,
    Just a bit more information for you. I've started to use the 'To unsubscribe from only this thread, go here' option, and mute is reported as successful. However, I am still receiving replies to those threads!
    Regards, Tony.
  • In reply to Tony Morrell:

    Thanks for the update Tony, we are still investigating this issue.

    Bill Traynor
    E2E SysAdmin/DevOps

  • In reply to William Traynor:

    Hi Tony,

    Just wanted to let you know that I'll be following up with a developer today regarding your issue. I'll update you with next steps by end of day tomorrow.

    Bill Traynor
    E2E SysAdmin/DevOps

  • In reply to William Traynor:

    Thanks Bill. Hopefully we can halt the flood of replies to posts that I'm not interested in... Cheers, Tony.

  • In reply to Tony Morrell:

    Hi Tony,

    OK, you confirmed earlier that your E2E email preferences (Settings -> E2E email preferences) are set to New threads only. This setting indicates that you should receive email notifications for only NEW threads for forums to which you're subscribed.

    You're currently subscribed to the following forums: Hercules Safety Microcontrollers Forum

    You have the following four activity settings from subscriptions set as well:

    Replies to a thread I'm subscribed to
    Forum threads in forums to which you are the author
    Forum threads reply in forums to which you are the author
    Creates threads in forums to which you are subscribed

    Within the Hercules Safety Microcontrollers Forum you have:

    Options -> Forum Notiications Set to On
    Forum Subscriptions for Hercules Safety Microcontrollers Forum set to Yes

    After exhausting every angle of investigation we have not been able to figure out why you're getting email notifications for ALL posts in the Hercules Forum when you have configured your settings to only send notifications for new threads.

    Can you try unsubscribing from the Hercules Forum, logging out, logging back in an resubscribing to the Hercules Forum and see if that fixes the notifications issue?

    Bill Traynor
    E2E SysAdmin/DevOps

  • In reply to William Traynor:

    Hi Bill,
    I've done as you suggested about four hours ago. I've had a reply to a thread that I'm not subscribed to, but am hoping that this might be a dropping. I'm on holiday in about 30 minutes time and won't be back until 3rd September. I'll be able to let you know then whether the experiment has been successful. Thanks for your effort on this, it must be a real pain.
    Anyhow, cheers for now, Tony.

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