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free-ship code if customer closed the thread

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Replies: 2

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Hi,

I've been assigned a E2E thread which the poster "believe TI will issue a free-ship code if I closed the thread". Could you check if we promised for the free-ship code?

The original thread:

e2e.ti.com/.../738119

If my post helped solve your issue, please click on the  This resolved my issue    button. 

Wei,

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  • Hi Wei, 

    E2E is not the proper venue for resolving this issue.  E2E is for engineering, design and debug discussions, not logistical issues.  You mentioned having the assistance of the CSC, and that would be the best course of action for this issue as well.  Please contact the CSC agent you worked with on the previous thread, or, contact the TI Store directly: http://www.ti.com/info-store/help/ti-store-order.html . 

    Regards,

    ~Leonard 

  • In reply to LeonardEllis:

    Hi Leonard,

    Thanks for quick reply. It's okay for me now.

    If my post helped solve your issue, please click on the  This resolved my issue    button. 

    Wei,

    Search E2E! Your questions may already be answered! 

    TI Cloud Tools             MSP Product Page

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