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  • Resolved

How to change avatar on profiles ?

Expert 1050 points

Replies: 4

Views: 668

Hi all,

I can't change my avatar in my profile, is-it normal ?

Regards,

François

  • Hello Francois,
    Thank you for posting.
    We are looking into your question.
    Indeed the Avatar used to be in your user profile, however I cannot find it now.
    We will contact you again within 24 hours.


    Best Regards,

    Ed Walker

  • In reply to EdWalker:

    The procedure is:

    1°) my profile

    2°) edit my profile

    3°) change my avatar (on top left)

    But it doesn't work.

    Regards,

  • In reply to Francois P:

    The procedure outlined above is correct.

    We have identified an issue with the performance of the Change Avatar function.
    We must understand what is causing it and how to remedy.

    I will update in 3 days or sooner with the progress.


    Best Regards,

    Ed Walker

  • In reply to EdWalker:

    Hi,

    I found the issue, I have an popup blocker, who block the profile avatar changement.

    Regards,

    François

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