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  • TI Thinks Resolved

Reopen thread

Prodigy 100 points

Replies: 2

Views: 107

Hello TI

I had accidentally mark the thread as resolved . Could you reopen it?

https://e2e.ti.com/support/processors/f/791/t/868360

BR, Vladimir

  • Hello Vladmir,

      The referenced thread is still Open, you can Reply/continue the dialogue.  And you can remove your "Resolved" status simply by clicking on the   button.  Please try this, let us know if you have any other questions.

    Regards, 

    ~Leonard

     

  • Hello Vladmir, 

    I just want to clarify my previous response.  At the top right of the E2E thread, Resolved is shown as a result of you clicking the "This resolved my issue" button on the Feb 11 Reply.  Once this status is set, it cannot be erased/removed, even if you click the "This did NOT resolve my issue" button as I suggested.  However, if you do click that NOT button, what will happen is the green border on that Feb 11 Reply will be removed.  

    And as previously described, the thread is still active up until the time the LOCKED is activated (30 days no activity).

    Regards,

    ~Leonard 

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