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  • Resolved

E2E site not supported by Firefox.

Hi, it's been awhile I'm using E2E forums and I have to say it is literally the only site that forces me to use Edge browser. For whatever reason, and I have only ever encountered this issue with this site, it is impossible to login via Firefox. I've tried to login from two different machines running Windows 10 and latest versions of Firefox at the time (about 6 month period) and it always has said to try to login later or contact support.

With Edge the login works fine. Other than that the forum can be browsed with any browser including Firefox.

It's getting pretty annoying starting up a new browser each time just for your site. Firefox is the 3rd most used desktop browser in the world. Please install Firefox on your machines, find the issue and fix this.

  • Hello Armen,

    This is quite honestly the first time I've heard this. I'm using Firefox version 60.0.2 (64-bit) on Windows 10 and E2E works perfectly. Can you open the Developer Tools in Firefox (CTRL-Shift-I) and have a look at the Console output when you try to login? Let me know if any errors are reported in the Console output.

    Bill Traynor
    E2E SysAdmin/DevOps

  • In reply to William Traynor:

    Sure,

    i.imgur.com/mvSVC1Q.jpg

    i.imgur.com/3v1ySUX.jpg

    Nothing apparenty in the console.

    (TI site is whitelisted from AdBlock addon)
  • In reply to Armen Tmsn:

    Hmm, very strange as it's working perfectly for me. Please try completely clearing your browsers cache and trying again.

    Bill Traynor
    E2E SysAdmin/DevOps

  • In reply to William Traynor:

    I have done this many times i.imgur.com/4EeyK6n.png
  • In reply to Armen Tmsn:

    Hi Armen,

    Unfortunately I can't reproduce this issue and have no reports from any Users experiencing this. Are you still experiencing this?

    Bill Traynor
    E2E SysAdmin/DevOps

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