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  • Resolved

CCSv6 freezes during installation

Prodigy 230 points

Replies: 11

Views: 2669

I try to install CCS6.0.0.00190_win32 on my Windows XP SP3. Antivirus and firewall are disabled. I used both online and offline installers. And stuck at the same situation.

Unzipping E:/Program Files Pereneseni/ccsv6/eclipse/downloads/targetdb_default_props_6.0.0.20131206.zip
com.ti.ccstudio.targetdb.props.default.win32 installed
Registering new target content products

I wait more than 1 hour and nothing changed. In AnVir Task Manager I see that all threads of process tclsh.exe are in wait state.

In the end of one of logs I see that installation call eclipsec.exe. And when I kill eclipsec.exe, installer says "Installation completed". Logs are attached.

When I start CCS from Start Menu it hangs up with white window.

How can I install CCSv6?

install_logs.zip
  • Genius 14065 points

    The step that hung during the install was looking for other installed products which may contribute plugins to Eclipse. Do you have any of these other products installed: SYS/BIOS, TI-RTOS, Grace?  

    Since the same discovery step is attempted when CCS starts, whatever was causing the installer to hang is probably also preventing CCS from starting.

  • In reply to AndyW:

    I don't have SYS/BIOS, TI-RTOS, Grace installed.

  • Genius 14065 points

    In reply to Victor1:

    Thank you. We're going to have to try a few things to see if we can figure out what is causing this.  Could you try each of these suggestions and, after each, see if it makes any difference when you start CCS?  (No need to install again.)

    • From an command prompt, CD to <install_dir>\ccsv6\eclipse.  Run "ccstudio -clean".
    • Delete the contents of these folders (if they exist) <install_dir>\ccsv6\eclipse\p2\org.eclipse.equinox.p2.core\cache AND <install_dir>\ccsv6\eclipse\p2\org.eclipse.equinox.p2.repository\cache
    • From an command prompt, CD to <install_dir>\ccsv6\ccs_base\common\bin and run "fsclean.bat"

    Could you confirm whether have a folder called C:\ti ?  If you do, what is in the top level folder?

  • In reply to AndyW:

    I will try it. But I uninstalled CCS, so I will install it again. 

    I don't have C:\ti. As you can see from my screenshots I installed CCS in another location.

  • In reply to Victor1:

    1. ccstudio -clean. Nothing changed.

    2. Delete <install_dir>\ccsv6\eclipse\p2\org.eclipse.equinox.p2.core\cache. Nothing changed.

    <install_dir>\ccsv6\eclipse\p2\org.eclipse.equinox.p2.repository\cache doesn't exist.

    3. fsclean.bat. MS drwatson displays an error caused by fs.exe.

  • Genius 14065 points

    In reply to Victor1:

    Thank you. A couple of more questions:

    The last bullet (3) is interesting.  From an command prompt, could you CD to <install_dir>\ccsv6\ccs_base\common\bin and run "fs -p". Please let me know what the output is. fsclean and fs are small tools that are supposed to locate where temporary files are stored and allow you to delete them. "fs -p" prints out the paths where files are stored. If it is still crashing with the -p option, I'll have to find another way.

    Could you also post the <your workspace>\.metadata\.log file here?

     

     

  • In reply to AndyW:

    I tried "fs -p", but it crashes the same way. I posted my workspace\.metadata\.log. I renamed file due to web dialog error.

    metadata.log
  • Genius 14065 points

    In reply to Victor1:

    I noticed a another hint that might help.

    "fs" is crashing due to an illegal instruction. There is a small chance that if the processor in your PC does not support all the instruction set extensions (like SSE2), it may have a problem with some software. Can I ask what processor is in this PC?

  • In reply to AndyW:

    AMD Athlon XP 2600+

  • Genius 14065 points

    In reply to Victor1:

    I'm pretty this is the issue. The processor you are using does not support the SSE2 instruction set. Unfortunately, there is no workaround for this issue other than to use a newer computer.

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