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  • Resolved

CCS v5.4.0 RC installation error

Genius 3730 points

Replies: 47

Views: 37935

Hi,

the installation crashes with the following error on my system:

Installation log:

05/06/2013 07:45:50AM - percent now 4
05/06/2013 07:45:50AM - Processing DS to install
05/06/2013 07:45:50AM - processing DS
05/06/2013 07:45:50AM - tmpsize = 15
05/06/2013 07:45:50AM - state = initial
05/06/2013 07:45:50AM - binary = ti_dspack_ibsetup_5.4.0.279.exe
05/06/2013 07:45:50AM - location = //192.168.115.5/nas/Downloads/Texas Instruments/CCS V5/CCS5.4.0.00091_win32/featurerepo
05/06/2013 07:45:50AM - percent now 4
05/06/2013 07:45:50AM - values 15 999 35
05/06/2013 07:45:50AM - increase by 0.525525525526
05/06/2013 07:45:50AM - percent now 4
05/06/2013 07:45:50AM - ext = .exe
05/06/2013 07:45:50AM - .exe: ti_dspack_ibsetup_5.4.0.279.exe --mode unattended --prefix "C:/ti/ccsv5" --eclipseprefix  "C:/ti/ccsv5/eclipse"
05/06/2013 07:45:50AM - percent now 4
05/06/2013 07:45:50AM - Executing actions 057C7BE9-44B0-45B2-A154-6FEE90439EB4 - InstallApp
05/06/2013 07:45:50AM - Executing action 057C7BE9-44B0-45B2-A154-6FEE90439EB4 - InstallApp
05/06/2013 07:45:50AM - Executing with progressive output
05/06/2013 07:45:50AM - Watching progressive output for special syntax.
05/06/2013 07:45:50AM - Executing Command Line: "C:/ti/ccsv5/eclipse/downloads/ti_dspack_ibsetup_5.4.0.279.exe" --mode unattended --prefix "C:/ti/ccsv5" --eclipseprefix  "C:/ti/ccsv5/eclipse"
05/06/2013 07:45:55AM - Watching progressive output for matches
05/06/2013 07:46:35AM - ExternalProgramResult: child killed: segmentation violation
05/06/2013 07:46:35AM - ExternalProgramStatus: 1
05/06/2013 07:46:35AM - Externalprogramresult: child killed: segmentation violation
05/06/2013 07:46:35AM - state = feature registered
05/06/2013 08:17:51AM - ERROR: Installer failed to install com.ti.ccstudio.debugserver.win32 correctly. The 2 most common reasons for failure are:
    1.  Anti-virus on your computer could have impeded the executable.
    2.  Download is corrupted.
Please look at the log C:/Program Files (x86)/InstallJammer Registry/ccsv5/60556FE5-C1A1-4061-8DF8-FFB8393BAE2D/ccs_setup_5.4.0.00091_install.log for more information.

The system is Windows 7 64 Bit. I tried the web-installer and the offline installer with the same result. The Anti-virus software was deactivated during installation.

The installation on an older Windows XP 32 Bit machine was successful.

Ralf

  • Hi Ralf

    This crash seems to be related to an MS update on NVidia drivers for windows 7, 64 bit machines.

    There are many complaints on the web and some solutions. One suggests that this may have something to do with the switching between the two display adapters not working.

    As a workaround, could you go into NVidia Control Panel/3D Settings/Manage 3D settings, then for the "Base profile" Global presets, set Preferred graphics processor drop-down to "High-performance NVIDIA processor". It was set on "Auto-select".

    Thanks

    Danish Innis

    ,

  • In reply to danishinnis:

    Thanks Danish, this solved the problem!

    Ralf

  • In reply to Ralf Goebel:

    Glad it worked!

  • Guru 118635 points

    In reply to danishinnis:

    If anyone is reading this thread and has the same problem please reply as we would like to try a better solution and are unable to see the issue ourselves.

     

    Thanks,

    John

     


    If my reply answers your question please click the "This resolved my issue" button

  • In reply to JohnS:

    Same problem, solved with your solution.

    thanks,

    Giacomo

  • In reply to Giacomo Verona:

    Same problem, solved with your solution.

    thanks,

    Mesut

  • hello !Ralf.  

    I met the same problem with you.The system is Windows 7 64 Bit. I've never had it installed successfully.  Could you tell me how to solve it? Thank you!

  • In reply to zhao hj:

    Hello zhao,

    the workaround suggested by Danish worked for me.
    After installing CCS you can set the graphics processor back to "Auto-select".

    Ralf

  • In reply to Ralf Goebel:

    Feel shy, I CCS not installed successfully.Installation of my steps are as follows

    Of course, I choose to install the parts I need the same error  Could you give me  some suggestions? Thank you,Ralf!

  • In reply to danishinnis:

    hello Danish

    Could you help me the problem about CCS installer? The above questions.

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