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CC-DEVPACK-DEBUG: Unable to detect CC-DEVPACK-DEBUG on windows 10

Part Number: CC-DEVPACK-DEBUG
Other Parts Discussed in Thread: CC2650

Hello TI Experts,

I have purchased CC-DEVPACK-DEBUG and CC2650 SensorTag kit. I have try to program my sensortag with CC-DEVPACK-DEBUG and SmartRF Flash programmer but my laptop unable to detect CC-DEVPACK-DEBUG. Even not seen in Device manager. I have try by using multiple USB cable but problem is same. I am using windows 10 as OS. Please suggest any proper solution for this problem.

pl refer attached screen short.

Thanks & Regards,

Mubin Q.