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adafruit cc3000:Unable to retrieve the IP Address

hello.   im using the arduino mega with the adafruit cc3000 wifi shield and a sensor which  takes values and upload them in a database every hour. here is the problem . it uploads them well until the forth time when its  giving this error: Unable to retrieve the IP Address. do you have any ideas what may be causing that?

thanks for your help and sorry for my english.. this is my first post and im really an amateur on arduino and that staff in general.