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CC1310 LaunchPad doesn't work with SmartRF Flash Programmer 2

Other Parts Discussed in Thread: CC1310, CC2650, CC1350

I ordered and received two CC1310 LaunchPad boards.  They look great.  But they both seem to be DOA.  I can’t load them or anything.

Have you seen this?  I try just plugging them in and then firing up SmartRF Flash Programmer 2.  It takes forever to find them, then they don’t work once found.

Sometimes after a long time it says that it needs a new XDS110 image -- which I say ok to.  But that always fails.  

I've tried loading firmware.bin using xdsdfu tool and that completes, but still the boards won't work with SFP2.

Any ideas?  Should I just return them?