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[FAQ] TI-API: v2 Backlog order/order change API error codes and meanings (part 2 of 2)

Part Number: TI-API

What do the v2 order and order change API error codes mean?

  • Code Type Reason Message
    TI-TXT-001 ERROR Missing customerPurchaseOrderNumber and/or orderNumber customerPurchaseOrderNumber and/or orderNumber cannot be blank. Verify the customerPurchaseOrderNumber or orderNumber and resubmit the request. For help, contact TI API Support (api-portal.ti.com/support).
    TI-TXT-002 ERROR tiCustomerIdentifier is invalid tiCustomerIdentifier &1 is not valid. For help, contact TI API Support (api-portal.ti.com/support).
    TI-TXT-003 ERROR Invalid customerPurchaseOrderNumber customerPurchaseOrderNumber is not valid. No orderNumber was found.  Enter a valid customerPurchaseOrderNumber and resubmit the request. For help, contact TI API Support (api-portal.ti.com/support).
    TI-TXT-004 ERROR Invalid orderNumber orderNumber is not valid. Verify the orderNumber and resubmit the request. For help, contact TI API Support (api-portal.ti.com/support).
    TI-TXT-005 INFO Pricing could not be determined Sales order created, but, price is not set up.  For further support, contact TI customer support https://support.ti.com/csm
    TI-TXT-006 INFO Item is not fully scheduled Item is pending manual schedule which may take up to 72 hours. If your item is not scheduled after 72 hours, please contact TI customer support https://support.ti.com/csm.
    TI-TXT-007 ERROR Required customerPurchaseOrderNumber customerPurchaseOrderNumber is required. Enter a valid customerPurchaseOrderNumber and resubmit the request. For help, contact TI API Support (api-portal.ti.com/support).
    TI-TXT-012 ERROR customerLineItemNumber already present on the order. customerLineItemNumber &1 exists. Use change order line item indicator Update (U) for this action and resubmit your request. For help, contact TI API Support (api-portal.ti.com/support).
    TI-TXT-014 ERROR tiCustomerIdentifier is required tiCustomerIdentifier is required. If you are having issues, contact TI customer support https://support.ti.com/csm.
    TI-TXT-015 ERROR Invalid soldToAccountNumber soldToAccountNumber is not valid or cannot be changed. Enter a valid soldToAccountNumber and resubmit the request. For help, contact TI API Support (api-portal.ti.com/support).
    TI-TXT-016 ERROR Invalid soldToAccountNumber soldToAccountNumber is not valid. Enter a valid soldToAccountNumber and resubmit the request. For help, contact TI API Support (api-portal.ti.com/support).
    TI-TXT-017 ERROR Invalid endCustomerNumber endCustomerNumber is not valid or cannot be changed. Enter a valid endCustomerNumber and resubmit the request. For help, contact TI API Support (api-portal.ti.com/support).
    TI-TXT-018 ERROR Invalid endCustomerNumber endCustomerNumber is not valid. Enter a valid endCustomerNumber and resubmit the request. For help, contact TI API Support (api-portal.ti.com/support).
    TI-TXT-019 ERROR Invalid shipToAccountNumber shipToAccountNumber is not valid. Enter a valid shipToAccountNumber and resubmit the request. For help, contact TI API Support (api-portal.ti.com/support).
    TI-TXT-020 ERROR Invalid customerPartNumber change request customerPartNumber change request is not valid and not allowed. Update your customerPartNumber and resubmit the request. For help, contact TI API Support (api-portal.ti.com/support).
    TI-TXT-021 ERROR Invalid tiPartNumber change request Update of tiPartNumber is not accepted for order change. Add a new line item and resubmit your request. For help, contact TI API Support (api-portal.ti.com/support).
    TI-TXT-022 ERROR shipToAccountNumber not in same sales area as soldToAccountNumber shipToAccountNumber not in same sales area as soldToAccountNumber. Enter a valid shipToAccountNumber and soldToAccountNumber, resubmit the request. For help, contact TI API Support (api-portal.ti.com/support).
    TI-TXT-023 ERROR soldToAccountNumber required soldToAccountNumber is required.  Enter a valid soldToAccountNumber and resubmit the request. For help, contact TI API Support (api-portal.ti.com/support).
    TI-TXT-024 ERROR No customer found for vendor Customer not found. If you are still having issues, contact TI customer support https://support.ti.com/csm.
    TI-TXT-025 ERROR Invalid Customer Customer is not valid. If you are still having issues, contact TI customer support https://support.ti.com/csm.
    TI-TXT-026 ERROR Invalid soldToAccountNumber soldToAccountNumber is not valid. Enter a valid soldToAccountNumber and resubmit the request. For help, contact TI API Support (api-portal.ti.com/support).
    TI-TXT-027 ERROR Invalid shipToAccountNumber shipToAccountNumber is not valid. Enter a valid shipToAccountNumber and resubmit the request. For help, contact TI API Support (api-portal.ti.com/support).
    TI-TXT-028 ERROR shipToAccountNumber not determined shipToAccountNumber could not be determined. Enter a valid shipToAccountNumber and resubmit the request. For help, contact TI API Support (api-portal.ti.com/support).
    TI-TXT-029 ERROR Invalid endCustomerNumber endCustomerNumber is not valid. Enter a valid endCustomerNumber and resubmit the request. For help, contact TI API Support (api-portal.ti.com/support).
    TI-TXT-030 ERROR soldToAccountNumber and shipToAccountNumber not in same sales area soldToAccountNumber not in same sales area as shipToAccountNumber. Enter a valid soldToAccountNumber and shipToAccountNumber, resubmit the request. For help, contact TI API Support (api-portal.ti.com/support).
    TI-TXT-031 ERROR soldToAccountNumber and endCustomerNumber not in same sales area soldToAccountNumber not in same sales area as endCustomerNumber. Enter a valid soldToAccountNumber and endCustomerNumber and resubmit the request. For help, contact TI API Support (api-portal.ti.com/support).
    TI-TXT-033034 ERROR Invalid tiPartNumber tiPartNumber request is not valid. Enter a valid tiPartNumber and resubmit the request. For help: tiPartNumber search www.ti.com/.../ or API support (api-portal.ti.com/support).
    TI-TXT-033035 ERROR Invalid tiPartNumber tiPartNumber &1 is not valid for this process. Correct and resubmit request. Search tiPartNumber www.ti.com/.../ or API support help (api-portal.ti.com/support).
    TI-TXT-036 ERROR Negative customerAnticipatedUnitPrice customerAnticipatedUnitPrice is not valid and cannot be negative. Enter a valid customerAnticipatedUnitPrice and resubmit the request. For help, contact TI API Support (api-portal.ti.com/support).
    TI-TXT-037 ERROR Invalid customerAnticipatedUnitPrice customerAnticipatedUnitPrice is not valid. Enter a valid customerAnticipatedUnitPrice and resubmit the request. For help, contact TI API Support (api-portal.ti.com/support).
    TI-TXT-038 ERROR customerAnticipatedUnitPrice overflow error Overflow error occurred when processing customerAnticipatedUnitPrice. Enter a valid customerAnticipatedUnitPrice and resubmit the request. For help, contact TI API Support (api-portal.ti.com/support).
    TI-TXT-039 ERROR Schedule lines are missing Schedule missing for part &1. Enter schedule lines and resubmit the request. For help, contact TI API Support (api-portal.ti.com/support).
    TI-TXT-041 ERROR Missing requestedQuantity Enter a valid requestedQuantity for part &1 and resubmit the request. For help, contact TI API Support (api-portal.ti.com/support).
    TI-TXT-042 ERROR Invalid requestedQuantity Enter a valid whole number as requestedQuantity for part &1. For help, contact TI API Support (api-portal.ti.com/support).
    TI-TXT-043 ERROR Invalid requestedQuantity Enter a valid quantity greater than 0 for part &1. For help, contact TI API Support (api-portal.ti.com/support).
    TI-TXT-044 ERROR Invalid requestedQuantity Quantity Field Overflow. The quantity should be < 9,999,999,999 Enter a valid requestedQuantity that is between 1 and 9,999,999,999 and resubmit the request. For help, contact TI API Support (api-portal.ti.com/support).
    TI-TXT-045 ERROR Duplicated schedule requestedDeliveryDate requestedDeliveryDate is duplicated and must be unique. Enter a valid requestedDeliveryDate that is unique and resubmit the request. For help, contact TI API Support (api-portal.ti.com/support).
    TI-TXT-046 ERROR Missing customerLineItemNumber customerLineItemNumber cannot be null or empty. Enter one or more valid customerLineItemNumber and resubmit the request. For help, contact TI API Support (api-portal.ti.com/support).
    TI-TXT-048 ERROR tiTotalOrderItemQuantity below shippedQuantity tiPartNumber completely or partially delivered. Total requestedQuantity values for line items cannot be less than shippedQuantity. Update requestedQuantity, resubmit. API Support help (api-portal.ti.com/support).
    TI-TXT-049 ERROR No changes allowed in the Change Order Window No changes allowed within the Change Order Window (COW). If you are still having issues, contact TI customer support https://support.ti.com/csm.
    TI-TXT-051 INFO Mismatch between customerAnticipatedUnitPrice &1 and tiUnitPrice &2 Customer anticipated unit price does not match TI unit price. Update customer anticipated unit price and resubmit your request. If you are still having issues, contact TI customer support https://support.ti.com/csm.
    TI-TXT-055 ERROR customerPurchaseOrderNumber and orderNumber do not match customerPurchaseOrderNumber and orderNumber do not match. Verify  customerPurchaseOrderNumber and/or orderNumber and resubmit the request. For help, contact TI API Support (api-portal.ti.com/support).
    TI-TXT-056 ERROR customerLineItemNumber cannot be updated Line item has a status of canceled, no further change requests will be accepted. Resubmit your request with a new LineItem or purchase order. For help, contact TI API Support (api-portal.ti.com/support).
    TI-TXT-058 ERROR Invalid itemShipToAccountNumber itemShipToAccountNumber is not valid. Enter a valid itemShipToAccountNumber and resubmit the request.
    TI-TXT-059 INFO requestedQuantity changed to match shippedQuantity requestedQuantity changed to match shippedQuantity, LineItems may have changed. Use getOrder to verify full changes applied. For help, contact TI API Support (api-portal.ti.com/support).
    TI-TXT-060 ERROR customerLineItemNumber &1 cannot be changed customerLineItemNumber &1 has been delivered in full and cannot be changed. Resubmit your request with a new line item or purchase order. For help, contact TI API Support (api-portal.ti.com/support).
    TI-TXT-061 ERROR Error(s) encountered when changing the order Error(s) encountered when changing the order. If you are still having issues, contact TI API Support  api-portal.ti.com/support 
    TI-TXT-062 ERROR customerLineItemNumber &1 cannot be changed customerLineItemNumber &1 is in process by TI and cannot be changed. If you are still having issues, contact TI customer support https://support.ti.com/csm.
    TI-TXT-063 ERROR tiPartNumber cannot be null or empty. Enter a valid tiPartNumber and resubmit the request. Correct tiPartNumber can be found here:  www.ti.com/.../. For help, contact TI API Support (api-portal.ti.com/support).
    TI-TXT-064 ERROR requestedQuantity does not meet minimum requirements Invalid requestedquantity increment is below minimum quantity requirements. Resubmit your request with a quantity of &1. For help, contact TI API Support (api-portal.ti.com/support).
    TI-TXT-065 ERROR Changes to Purchase Order rejected Order is in process by another application and cannot accept changes at this time. Wait 5 minutes before attempting to resubmit your request. If issue continues, contact TI customer support https://support.ti.com/csm.
    TI-TXT-066 ERROR requestedDeliveryDate is outside accepted date requestedDeliveryDate &1 is outside accepted date. Enter a valid requestedDeliveryDate, resubmit request. Contact API Support help (api-portal.ti.com/support).
    TI-TXT-067 ERROR No match found for customerPurchaseOrderNumber Customer purchase order number not found. Confirm your customer purchase order and resubmit your request. For help, contact TI API Support (api-portal.ti.com/support).
    TI-TXT-069 ERROR Canceled customerLineItemNumber customerLineItemNumber &1 is cancelled. No further change requests accepted. Resubmit request with new LineItem or purchase order. For help, contact TI API Support (api-portal.ti.com/support).
    TI-TXT-070 ERROR Maximum number of line items reached in the order; cannot be split Purchase order cannot be split, maximum number of line items reached (&1 is the max). Resubmit your request with a new purchase order. For help, contact TI API Support (api-portal.ti.com/support).
    TI-TXT-072 ERROR Error in customerLineItemNumber Error in customerLineItemNumber &1. Verify the tiPartNumber and resubmit the request. For help, contact TI API Support (api-portal.ti.com/support).
    TI-TXT-073 ERROR Maximum number of line items reached in the order; item is not added Purchase order maximum line items &1 reached. No more items can be added. Resubmit your request with a new purchase order. For help, contact TI API Support (api-portal.ti.com/support).
    TI-TXT-074 ERROR TI initiated change TI has initiated a change on this order. If questions contact TI customer support https://support.ti.com/csm.
    TI-TXT-075 ERROR Invalid requestedDeliveryDate requestedDeliveryDate is not valid. Resubmit your request with a valid requestedDeliveryDate. For help, contact TI API Support (api-portal.ti.com/support).
    TI-TXT-076 ERROR Duplicate customerLineItemNumber on existing order. customerPurchaseOrderNumber with this same customerLineItemNumber currently exists on  an orderNumber. Enter a unique customerLineItemNumber. For help, contact TI API Support (api-portal.ti.com/support).
    TI-TXT-077 INFO requestedDeliveryDate is not the same as estimatedDeliveryDate Schedule line requestedDeliveryDate does not match estimatedDeliveryDate.   For help, contact TI API Support (api-portal.ti.com/support).
    TI-TXT-079 ERROR Missing customerLineItemNumber customerLineItemNumber  cannot be null or empty. Enter a valid customerLineItemNumber and resubmit the request. For help, contact TI API Support (api-portal.ti.com/support).
    TI-TXT-080 ERROR Duplicate purchase order item number. Duplicate customerLineItemNumber found in request, must be unique item numbers. Update customerLineItemNumber and resubmit request. For help, contact TI API Support (api-portal.ti.com/support).
    TI-TXT-081 ERROR Missing or Invalid lineItemChangeIndicator lineItemChangeIndicator cannot be blank. Enter one of the following valid lineItemChangeIndicator: “I” for Insert, “U” for Update, or “X” for cancel. Resubmit the request.  API help: (api-portal.ti.com/support).
    TI-TXT-082 ERROR customerLineItemNumber is not found customerLineItemNumber &1 is not found. For help, contact TI API Support (api-portal.ti.com/support).
    TI-TXT-083 ERROR customerLineItemNumber has error and will not be split customerLineItemNumber &1 in error, split is not allowed. Resubmit your request with a new LineItem or purchase order. If you are still having issues, contact TI customer support https://support.ti.com/csm.
    TI-TXT-084 INFO Missing governmentContractNumber governmentContractNumber cannot be blank, customerGovernmentRating has not been applied. Verify governmentContractNumber and resubmit request.  For help, contact TI API Support (api-portal.ti.com/support).
    TI-V1-028 ERROR tiPartNumber &1  has invalid status to order tiPartNumber &1 has status: &2. Enter a new tiPartNumber and resubmit the request. For help, contact TI API Support (api-portal.ti.com/support).
    TI-V1-067 ERROR Invalid requestedDeliveryDate requestedDeliveryDate exceeds or is past material availability date &1. Enter a new date and resubmit the request. For help, contact TI API Support (api-portal.ti.com/support).
    TI-V1-117 ERROR tiPartNumber &1 has been excluded tiPartNumber &1 has been excluded. Enter a valid tiPartNumber and resubmit the request. For help, contact TI API Support (api-portal.ti.com/support).
    TI-V1-335 ERROR Mismatched schedule line and item number. System error: conflict between schedule and item numbers. For assistance contact TI customer support https://support.ti.com/csm.
    TI-ZS-018 ERROR Ship complete invalid with multiple request lines Invalid ship complete, multiple schedule lines found per line item. If you are still having issues, contact TI customer support https://support.ti.com/csm.
    TI-ZV-267 ERROR No changes allowed in the Change Order Window (COW) for item &1 Change request is not accepted. If you are still having issues, contact TI customer support https://support.ti.com/csm.
    TI-ZV-116 ERROR Duplicate PO/POI: TESTTVRXXX5/10, check document/item: 1019687447/000010 customerPurchaseOrderNumber and customerLineItemNumber is a duplicate and exists on sales order {orderNumber}.  Enter a unique customerLineItemNumber. For help, contact TI API Support api-portal.ti.com/support.
    TI-TXT-092093 ERROR Currency  does not match Customer default value USD Currency {currency} does not match the currency in the  customer profile.  Correct and re-submit.  For help, contact TI API Support api-portal.ti.com/support 
    TI-TXT-095 ERROR Order Number does not match the Customer PO Number Verify  customerPurchaseOrderNumber and/or orderNumber and resubmit the request. For help, contact TI API Support  api-portal.ti.com/support 
    TI-TXT-096 ERROR Quote  is invalid or has expired Correct the quote number or create a new quote and resubmit.   For help, contact TI API Support api-portal.ti.com/support 
    TI-TXT-097 ERROR No item match found on the Quotation Correct the quote number and resubmit.   For help, contact TI API Support api-portal.ti.com/support 
    TI-TXT-098 ERROR End Customer does not match the existing value on the order Verify the  End Customer and/or orderNumber and resubmit the request. For help, contact TI API Support api-portal.ti.com/support  
    TI-TXT-099 ERROR customerLineItemNumber &1  on the request has an error related to Quote customerLineItemNumber &1 has one or more errors.  Correct error(s) and resubmit.   For help, contact TI API Support api-portal.ti.com/support 
    TI-TXT-099 ERROR customerLineItemNumber &1  has an error related to Quote customerLineItemNumber &1 has one or more errors.  Correct error(s) and resubmit.   For help, contact TI API Support api-portal.ti.com/support 
    TI-ZV-400 ERROR Invalid CPN/Revision number combinationcustomerLineItemNumber &1 Invalid CPN/Revision number combinationcustomerLineItemNumber &1.  Correct and resubmit.  For help, contact TI API Support api-portal.ti.com/support 

    View v2 Backlog order/order change API error codes and meanings (part 1 of 2)

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