What do the v2 order and order change API error codes mean?
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Code | Type | Reason | Message |
TI-TXT-001 | ERROR | Missing customerPurchaseOrderNumber and/or orderNumber | customerPurchaseOrderNumber and/or orderNumber cannot be blank. Verify the customerPurchaseOrderNumber or orderNumber and resubmit the request. For help, contact TI API Support (api-portal.ti.com/support). |
TI-TXT-002 | ERROR | tiCustomerIdentifier is invalid | tiCustomerIdentifier &1 is not valid. For help, contact TI API Support (api-portal.ti.com/support). |
TI-TXT-003 | ERROR | Invalid customerPurchaseOrderNumber | customerPurchaseOrderNumber is not valid. No orderNumber was found. Enter a valid customerPurchaseOrderNumber and resubmit the request. For help, contact TI API Support (api-portal.ti.com/support). |
TI-TXT-004 | ERROR | Invalid orderNumber | orderNumber is not valid. Verify the orderNumber and resubmit the request. For help, contact TI API Support (api-portal.ti.com/support). |
TI-TXT-005 | INFO | Pricing could not be determined | Sales order created, but, price is not set up. For further support, contact TI customer support https://support.ti.com/csm |
TI-TXT-006 | INFO | Item is not fully scheduled | Item is pending manual schedule which may take up to 72 hours. If your item is not scheduled after 72 hours, please contact TI customer support https://support.ti.com/csm. |
TI-TXT-007 | ERROR | Required customerPurchaseOrderNumber | customerPurchaseOrderNumber is required. Enter a valid customerPurchaseOrderNumber and resubmit the request. For help, contact TI API Support (api-portal.ti.com/support). |
TI-TXT-012 | ERROR | customerLineItemNumber already present on the order. | customerLineItemNumber &1 exists. Use change order line item indicator Update (U) for this action and resubmit your request. For help, contact TI API Support (api-portal.ti.com/support). |
TI-TXT-014 | ERROR | tiCustomerIdentifier is required | tiCustomerIdentifier is required. If you are having issues, contact TI customer support https://support.ti.com/csm. |
TI-TXT-015 | ERROR | Invalid soldToAccountNumber | soldToAccountNumber is not valid or cannot be changed. Enter a valid soldToAccountNumber and resubmit the request. For help, contact TI API Support (api-portal.ti.com/support). |
TI-TXT-016 | ERROR | Invalid soldToAccountNumber | soldToAccountNumber is not valid. Enter a valid soldToAccountNumber and resubmit the request. For help, contact TI API Support (api-portal.ti.com/support). |
TI-TXT-017 | ERROR | Invalid endCustomerNumber | endCustomerNumber is not valid or cannot be changed. Enter a valid endCustomerNumber and resubmit the request. For help, contact TI API Support (api-portal.ti.com/support). |
TI-TXT-018 | ERROR | Invalid endCustomerNumber | endCustomerNumber is not valid. Enter a valid endCustomerNumber and resubmit the request. For help, contact TI API Support (api-portal.ti.com/support). |
TI-TXT-019 | ERROR | Invalid shipToAccountNumber | shipToAccountNumber is not valid. Enter a valid shipToAccountNumber and resubmit the request. For help, contact TI API Support (api-portal.ti.com/support). |
TI-TXT-020 | ERROR | Invalid customerPartNumber change request | customerPartNumber change request is not valid and not allowed. Update your customerPartNumber and resubmit the request. For help, contact TI API Support (api-portal.ti.com/support). |
TI-TXT-021 | ERROR | Invalid tiPartNumber change request | Update of tiPartNumber is not accepted for order change. Add a new line item and resubmit your request. For help, contact TI API Support (api-portal.ti.com/support). |
TI-TXT-022 | ERROR | shipToAccountNumber not in same sales area as soldToAccountNumber | shipToAccountNumber not in same sales area as soldToAccountNumber. Enter a valid shipToAccountNumber and soldToAccountNumber, resubmit the request. For help, contact TI API Support (api-portal.ti.com/support). |
TI-TXT-023 | ERROR | soldToAccountNumber required | soldToAccountNumber is required. Enter a valid soldToAccountNumber and resubmit the request. For help, contact TI API Support (api-portal.ti.com/support). |
TI-TXT-024 | ERROR | No customer found for vendor | Customer not found. If you are still having issues, contact TI customer support https://support.ti.com/csm. |
TI-TXT-025 | ERROR | Invalid Customer | Customer is not valid. If you are still having issues, contact TI customer support https://support.ti.com/csm. |
TI-TXT-026 | ERROR | Invalid soldToAccountNumber | soldToAccountNumber is not valid. Enter a valid soldToAccountNumber and resubmit the request. For help, contact TI API Support (api-portal.ti.com/support). |
TI-TXT-027 | ERROR | Invalid shipToAccountNumber | shipToAccountNumber is not valid. Enter a valid shipToAccountNumber and resubmit the request. For help, contact TI API Support (api-portal.ti.com/support). |
TI-TXT-028 | ERROR | shipToAccountNumber not determined | shipToAccountNumber could not be determined. Enter a valid shipToAccountNumber and resubmit the request. For help, contact TI API Support (api-portal.ti.com/support). |
TI-TXT-029 | ERROR | Invalid endCustomerNumber | endCustomerNumber is not valid. Enter a valid endCustomerNumber and resubmit the request. For help, contact TI API Support (api-portal.ti.com/support). |
TI-TXT-030 | ERROR | soldToAccountNumber and shipToAccountNumber not in same sales area | soldToAccountNumber not in same sales area as shipToAccountNumber. Enter a valid soldToAccountNumber and shipToAccountNumber, resubmit the request. For help, contact TI API Support (api-portal.ti.com/support). |
TI-TXT-031 | ERROR | soldToAccountNumber and endCustomerNumber not in same sales area | soldToAccountNumber not in same sales area as endCustomerNumber. Enter a valid soldToAccountNumber and endCustomerNumber and resubmit the request. For help, contact TI API Support (api-portal.ti.com/support). |
TI-TXT-033034 | ERROR | Invalid tiPartNumber | tiPartNumber request is not valid. Enter a valid tiPartNumber and resubmit the request. For help: tiPartNumber search www.ti.com/.../ or API support (api-portal.ti.com/support). |
TI-TXT-033035 | ERROR | Invalid tiPartNumber | tiPartNumber &1 is not valid for this process. Correct and resubmit request. Search tiPartNumber www.ti.com/.../ or API support help (api-portal.ti.com/support). |
TI-TXT-036 | ERROR | Negative customerAnticipatedUnitPrice | customerAnticipatedUnitPrice is not valid and cannot be negative. Enter a valid customerAnticipatedUnitPrice and resubmit the request. For help, contact TI API Support (api-portal.ti.com/support). |
TI-TXT-037 | ERROR | Invalid customerAnticipatedUnitPrice | customerAnticipatedUnitPrice is not valid. Enter a valid customerAnticipatedUnitPrice and resubmit the request. For help, contact TI API Support (api-portal.ti.com/support). |
TI-TXT-038 | ERROR | customerAnticipatedUnitPrice overflow error | Overflow error occurred when processing customerAnticipatedUnitPrice. Enter a valid customerAnticipatedUnitPrice and resubmit the request. For help, contact TI API Support (api-portal.ti.com/support). |
TI-TXT-039 | ERROR | Schedule lines are missing | Schedule missing for part &1. Enter schedule lines and resubmit the request. For help, contact TI API Support (api-portal.ti.com/support). |
TI-TXT-041 | ERROR | Missing requestedQuantity | Enter a valid requestedQuantity for part &1 and resubmit the request. For help, contact TI API Support (api-portal.ti.com/support). |
TI-TXT-042 | ERROR | Invalid requestedQuantity | Enter a valid whole number as requestedQuantity for part &1. For help, contact TI API Support (api-portal.ti.com/support). |
TI-TXT-043 | ERROR | Invalid requestedQuantity | Enter a valid quantity greater than 0 for part &1. For help, contact TI API Support (api-portal.ti.com/support). |
TI-TXT-044 | ERROR | Invalid requestedQuantity Quantity Field Overflow. The quantity should be < 9,999,999,999 | Enter a valid requestedQuantity that is between 1 and 9,999,999,999 and resubmit the request. For help, contact TI API Support (api-portal.ti.com/support). |
TI-TXT-045 | ERROR | Duplicated schedule requestedDeliveryDate | requestedDeliveryDate is duplicated and must be unique. Enter a valid requestedDeliveryDate that is unique and resubmit the request. For help, contact TI API Support (api-portal.ti.com/support). |
TI-TXT-046 | ERROR | Missing customerLineItemNumber | customerLineItemNumber cannot be null or empty. Enter one or more valid customerLineItemNumber and resubmit the request. For help, contact TI API Support (api-portal.ti.com/support). |
TI-TXT-048 | ERROR | tiTotalOrderItemQuantity below shippedQuantity | tiPartNumber completely or partially delivered. Total requestedQuantity values for line items cannot be less than shippedQuantity. Update requestedQuantity, resubmit. API Support help (api-portal.ti.com/support). |
TI-TXT-049 | ERROR | No changes allowed in the Change Order Window | No changes allowed within the Change Order Window (COW). If you are still having issues, contact TI customer support https://support.ti.com/csm. |
TI-TXT-051 | INFO | Mismatch between customerAnticipatedUnitPrice &1 and tiUnitPrice &2 | Customer anticipated unit price does not match TI unit price. Update customer anticipated unit price and resubmit your request. If you are still having issues, contact TI customer support https://support.ti.com/csm. |
TI-TXT-055 | ERROR | customerPurchaseOrderNumber and orderNumber do not match | customerPurchaseOrderNumber and orderNumber do not match. Verify customerPurchaseOrderNumber and/or orderNumber and resubmit the request. For help, contact TI API Support (api-portal.ti.com/support). |
TI-TXT-056 | ERROR | customerLineItemNumber cannot be updated | Line item has a status of canceled, no further change requests will be accepted. Resubmit your request with a new LineItem or purchase order. For help, contact TI API Support (api-portal.ti.com/support). |
TI-TXT-058 | ERROR | Invalid itemShipToAccountNumber | itemShipToAccountNumber is not valid. Enter a valid itemShipToAccountNumber and resubmit the request. |
TI-TXT-059 | INFO | requestedQuantity changed to match shippedQuantity | requestedQuantity changed to match shippedQuantity, LineItems may have changed. Use getOrder to verify full changes applied. For help, contact TI API Support (api-portal.ti.com/support). |
TI-TXT-060 | ERROR | customerLineItemNumber &1 cannot be changed | customerLineItemNumber &1 has been delivered in full and cannot be changed. Resubmit your request with a new line item or purchase order. For help, contact TI API Support (api-portal.ti.com/support). |
TI-TXT-061 | ERROR | Error(s) encountered when changing the order | Error(s) encountered when changing the order. If you are still having issues, contact TI API Support api-portal.ti.com/support |
TI-TXT-062 | ERROR | customerLineItemNumber &1 cannot be changed | customerLineItemNumber &1 is in process by TI and cannot be changed. If you are still having issues, contact TI customer support https://support.ti.com/csm. |
TI-TXT-063 | ERROR | tiPartNumber cannot be null or empty. | Enter a valid tiPartNumber and resubmit the request. Correct tiPartNumber can be found here: www.ti.com/.../. For help, contact TI API Support (api-portal.ti.com/support). |
TI-TXT-064 | ERROR | requestedQuantity does not meet minimum requirements | Invalid requestedquantity increment is below minimum quantity requirements. Resubmit your request with a quantity of &1. For help, contact TI API Support (api-portal.ti.com/support). |
TI-TXT-065 | ERROR | Changes to Purchase Order rejected | Order is in process by another application and cannot accept changes at this time. Wait 5 minutes before attempting to resubmit your request. If issue continues, contact TI customer support https://support.ti.com/csm. |
TI-TXT-066 | ERROR | requestedDeliveryDate is outside accepted date | requestedDeliveryDate &1 is outside accepted date. Enter a valid requestedDeliveryDate, resubmit request. Contact API Support help (api-portal.ti.com/support). |
TI-TXT-067 | ERROR | No match found for customerPurchaseOrderNumber | Customer purchase order number not found. Confirm your customer purchase order and resubmit your request. For help, contact TI API Support (api-portal.ti.com/support). |
TI-TXT-069 | ERROR | Canceled customerLineItemNumber | customerLineItemNumber &1 is cancelled. No further change requests accepted. Resubmit request with new LineItem or purchase order. For help, contact TI API Support (api-portal.ti.com/support). |
TI-TXT-070 | ERROR | Maximum number of line items reached in the order; cannot be split | Purchase order cannot be split, maximum number of line items reached (&1 is the max). Resubmit your request with a new purchase order. For help, contact TI API Support (api-portal.ti.com/support). |
TI-TXT-072 | ERROR | Error in customerLineItemNumber | Error in customerLineItemNumber &1. Verify the tiPartNumber and resubmit the request. For help, contact TI API Support (api-portal.ti.com/support). |
TI-TXT-073 | ERROR | Maximum number of line items reached in the order; item is not added | Purchase order maximum line items &1 reached. No more items can be added. Resubmit your request with a new purchase order. For help, contact TI API Support (api-portal.ti.com/support). |
TI-TXT-074 | ERROR | TI initiated change | TI has initiated a change on this order. If questions contact TI customer support https://support.ti.com/csm. |
TI-TXT-075 | ERROR | Invalid requestedDeliveryDate | requestedDeliveryDate is not valid. Resubmit your request with a valid requestedDeliveryDate. For help, contact TI API Support (api-portal.ti.com/support). |
TI-TXT-076 | ERROR | Duplicate customerLineItemNumber on existing order. | customerPurchaseOrderNumber with this same customerLineItemNumber currently exists on an orderNumber. Enter a unique customerLineItemNumber. For help, contact TI API Support (api-portal.ti.com/support). |
TI-TXT-077 | INFO | requestedDeliveryDate is not the same as estimatedDeliveryDate | Schedule line requestedDeliveryDate does not match estimatedDeliveryDate. For help, contact TI API Support (api-portal.ti.com/support). |
TI-TXT-079 | ERROR | Missing customerLineItemNumber | customerLineItemNumber cannot be null or empty. Enter a valid customerLineItemNumber and resubmit the request. For help, contact TI API Support (api-portal.ti.com/support). |
TI-TXT-080 | ERROR | Duplicate purchase order item number. | Duplicate customerLineItemNumber found in request, must be unique item numbers. Update customerLineItemNumber and resubmit request. For help, contact TI API Support (api-portal.ti.com/support). |
TI-TXT-081 | ERROR | Missing or Invalid lineItemChangeIndicator | lineItemChangeIndicator cannot be blank. Enter one of the following valid lineItemChangeIndicator: “I” for Insert, “U” for Update, or “X” for cancel. Resubmit the request. API help: (api-portal.ti.com/support). |
TI-TXT-082 | ERROR | customerLineItemNumber is not found | customerLineItemNumber &1 is not found. For help, contact TI API Support (api-portal.ti.com/support). |
TI-TXT-083 | ERROR | customerLineItemNumber has error and will not be split | customerLineItemNumber &1 in error, split is not allowed. Resubmit your request with a new LineItem or purchase order. If you are still having issues, contact TI customer support https://support.ti.com/csm. |
TI-TXT-084 | INFO | Missing governmentContractNumber | governmentContractNumber cannot be blank, customerGovernmentRating has not been applied. Verify governmentContractNumber and resubmit request. For help, contact TI API Support (api-portal.ti.com/support). |
TI-V1-028 | ERROR | tiPartNumber &1 has invalid status to order | tiPartNumber &1 has status: &2. Enter a new tiPartNumber and resubmit the request. For help, contact TI API Support (api-portal.ti.com/support). |
TI-V1-067 | ERROR | Invalid requestedDeliveryDate | requestedDeliveryDate exceeds or is past material availability date &1. Enter a new date and resubmit the request. For help, contact TI API Support (api-portal.ti.com/support). |
TI-V1-117 | ERROR | tiPartNumber &1 has been excluded | tiPartNumber &1 has been excluded. Enter a valid tiPartNumber and resubmit the request. For help, contact TI API Support (api-portal.ti.com/support). |
TI-V1-335 | ERROR | Mismatched schedule line and item number. | System error: conflict between schedule and item numbers. For assistance contact TI customer support https://support.ti.com/csm. |
TI-ZS-018 | ERROR | Ship complete invalid with multiple request lines | Invalid ship complete, multiple schedule lines found per line item. If you are still having issues, contact TI customer support https://support.ti.com/csm. |
TI-ZV-267 | ERROR | No changes allowed in the Change Order Window (COW) for item &1 | Change request is not accepted. If you are still having issues, contact TI customer support https://support.ti.com/csm. |
TI-ZV-116 | ERROR | Duplicate PO/POI: TESTTVRXXX5/10, check document/item: 1019687447/000010 | customerPurchaseOrderNumber and customerLineItemNumber is a duplicate and exists on sales order {orderNumber}. Enter a unique customerLineItemNumber. For help, contact TI API Support api-portal.ti.com/support. |
TI-TXT-092093 | ERROR | Currency does not match Customer default value USD | Currency {currency} does not match the currency in the customer profile. Correct and re-submit. For help, contact TI API Support api-portal.ti.com/support |
TI-TXT-095 | ERROR | Order Number does not match the Customer PO Number | Verify customerPurchaseOrderNumber and/or orderNumber and resubmit the request. For help, contact TI API Support api-portal.ti.com/support |
TI-TXT-096 | ERROR | Quote is invalid or has expired | Correct the quote number or create a new quote and resubmit. For help, contact TI API Support api-portal.ti.com/support |
TI-TXT-097 | ERROR | No item match found on the Quotation | Correct the quote number and resubmit. For help, contact TI API Support api-portal.ti.com/support |
TI-TXT-098 | ERROR | End Customer does not match the existing value on the order | Verify the End Customer and/or orderNumber and resubmit the request. For help, contact TI API Support api-portal.ti.com/support |
TI-TXT-099 | ERROR | customerLineItemNumber &1 on the request has an error related to Quote | customerLineItemNumber &1 has one or more errors. Correct error(s) and resubmit. For help, contact TI API Support api-portal.ti.com/support |
TI-TXT-099 | ERROR | customerLineItemNumber &1 has an error related to Quote | customerLineItemNumber &1 has one or more errors. Correct error(s) and resubmit. For help, contact TI API Support api-portal.ti.com/support |
TI-ZV-400 | ERROR | Invalid CPN/Revision number combinationcustomerLineItemNumber &1 | Invalid CPN/Revision number combinationcustomerLineItemNumber &1. Correct and resubmit. For help, contact TI API Support api-portal.ti.com/support |
View v2 Backlog order/order change API error codes and meanings (part 1 of 2)
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