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PSPICE-FOR-TI: Installation Issue

Ray Capotosto
Prodigy 60 points
Part Number: PSPICE-FOR-TI

The installer throws an exception and terminates when starting to download files.  The log file is attached

4276.cdsPspiceTIlog.txt 
10:04:25 AM Wednesday, December 2, 2020 : Response Content length = 1527
10:04:25 AM Wednesday, December 2, 2020 : C:\Users\raymond.capotosto\AppData\Roaming\Cadence\PspiceTIInstall\TI_URLs.txt bytes downloaded = 1527
10:04:25 AM Wednesday, December 2, 2020 : Reading Json URL File
10:04:25 AM Wednesday, December 2, 2020 : Setting TI Library URL from Json URL File
10:04:25 AM Wednesday, December 2, 2020 : Reading Json URL File
10:04:25 AM Wednesday, December 2, 2020 : setting media download server URL from Json File
10:04:25 AM Wednesday, December 2, 2020 : Reading Json URL File
10:04:25 AM Wednesday, December 2, 2020 : setting Dll path from Json File
10:04:25 AM Wednesday, December 2, 2020 : Chws URL is: https://cdsplicwc.cadence.com/chws/b2c/v1
10:04:25 AM Wednesday, December 2, 2020 : DownloadServerPath is: https://software-dl.ti.com/pspice/esd/installer
10:04:25 AM Wednesday, December 2, 2020 : TILibPath is: https://software-dl.ti.com/pspice/esd/models/library/library.zip
10:04:25 AM Wednesday, December 2, 2020 : parameter count = 1
10:04:25 AM Wednesday, December 2, 2020 : -wrapper
10:04:26 AM Wednesday, December 2, 2020 : ReleaseVersion in XML: 17.40.004 InstalledVersion on system: 
10:04:46 AM Wednesday, December 2, 2020 : error_code cdsVblRegisterInstallation: VblSuccess
10:04:46 AM Wednesday, December 2, 2020 : error_code cdsVblRequestLicense: VblSuccess
10:04:49 AM Wednesday, December 2, 2020 : Setting default Installation directory : C:\Cadence\PSpiceTI
10:04:54 AM Wednesday, December 2, 2020 : Checking for memory space
10:04:54 AM Wednesday, December 2, 2020 : Memory space available
10:04:54 AM Wednesday, December 2, 2020 : Target Dir: C:\Cadence\PSpiceTI
10:04:54 AM Wednesday, December 2, 2020 : Working Dir: C:\SPB_Data
10:04:54 AM Wednesday, December 2, 2020 : Exception has been thrown by the target of an invocation.
10:04:54 AM Wednesday, December 2, 2020 : Exception has been thrown by the target of an invocation.
10:04:54 AM Wednesday, December 2, 2020 : An exception occured when downloading file : https://software-dl.ti.com/pspice/esd/installer/software/setup.inx
10:04:54 AM Wednesday, December 2, 2020 : An exception occured when downloading file : https://software-dl.ti.com/pspice/esd/installer/software/setup.ini
10:04:54 AM Wednesday, December 2, 2020 : Deleting partially downloaded file: setup.ini of Size 0
10:04:54 AM Wednesday, December 2, 2020 : Deleting partially downloaded file: setup.inx of Size 0
10:05:02 AM Wednesday, December 2, 2020 : https://downloads.ti.com/pspice/esd/installer/software/setup.ini?tracked=1 Status is OK
10:05:02 AM Wednesday, December 2, 2020 : Starting download of setup.ini   Attempt no 2 DataSize is 2440
10:05:02 AM Wednesday, December 2, 2020 : File download completed without any errors. Url = https://software-dl.ti.com/pspice/esd/installer/software/setup.ini
10:05:02 AM Wednesday, December 2, 2020 : An exception occured which is causing the program to close.
10:05:02 AM Wednesday, December 2, 2020 : Details of exception are : Exception has been thrown by the target of an invocation.
10:05:02 AM Wednesday, December 2, 2020 : Stack Trace for the exception is    at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
   at System.Reflection.RuntimeConstructorInfo.Invoke(BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
   at System.Security.Cryptography.CryptoConfig.CreateFromName(String name, Object[] args)
   at System.Security.Cryptography.MD5.Create()
   at TIPSpice.Utilities.GetFileChecksum(String filePath)
   at TIPSpice.FileDownloader.StartDownload()
   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
   at System.Threading.ThreadHelper.ThreadStart()
10:05:02 AM Wednesday, December 2, 2020 : Message: An error occurred and PSpice for TI 2020 needs to close.
Refer to cdsPspiceTIlog.txt at C:\Users\raymond.capotosto\AppData\Roaming\Cadence\PspiceTIInstall for error details.
10:05:02 AM Wednesday, December 2, 2020 : https://downloads.ti.com/pspice/esd/installer/software/setup.inx?tracked=1 Status is OK
10:05:02 AM Wednesday, December 2, 2020 : Starting download of setup.inx   Attempt no 2 DataSize is 558491
10:05:02 AM Wednesday, December 2, 2020 : File download completed without any errors. Url = https://software-dl.ti.com/pspice/esd/installer/software/setup.inx
10:05:02 AM Wednesday, December 2, 2020 : An exception occured which is causing the program to close.
10:05:02 AM Wednesday, December 2, 2020 : Details of exception are : Exception has been thrown by the target of an invocation.
10:05:02 AM Wednesday, December 2, 2020 : Stack Trace for the exception is    at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
   at System.Reflection.RuntimeConstructorInfo.Invoke(BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
   at System.Security.Cryptography.CryptoConfig.CreateFromName(String name, Object[] args)
   at System.Security.Cryptography.MD5.Create()
   at TIPSpice.Utilities.GetFileChecksum(String filePath)
   at TIPSpice.FileDownloader.StartDownload()
   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
   at System.Threading.ThreadHelper.ThreadStart()
10:05:02 AM Wednesday, December 2, 2020 : Message: An error occurred and PSpice for TI 2020 needs to close.
Refer to cdsPspiceTIlog.txt at C:\Users\raymond.capotosto\AppData\Roaming\Cadence\PspiceTIInstall for error details.

Local firewall is turned off, but I cannot disable anti virus software.

Any suggestions?

Thanks,

Ray

  • 0
    TI__Mastermind 29035 points

    Hi Ray,

    It appears that your Windows system policies do not allow hashing/encryption algorithm being used to verify the checksum.

    You can try the following steps to fix it:

    1. Open Windows Control Panel > Administrative tools > Local Security Policy

    2. In the left pane, select Local Policies > Security Options

    3. In the right pane, select ‘System Cryptography: Use FIPS compliant algorithms for encryption, hashing and signing’

    4. Double click on this and set it to disabled if it is enabled. Please see attached image.

    5. Restart the machine and perform installation again.

    Thanks,
    JC

  • 0 in reply to JC Zhu
    Prodigy 60 points

    Thanks for the reply, JC.

    I can't access Local Policies.  I got one of the IT guys to run as administrator and he got in, but he was unable to change the setting as the Disable button was grayed out.  I'll talk to head of IT tomorrow.

    Ray