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  • BQ28Z610-DEVICE-FW: Re: Learning Cycle Support – .log, Schematic, and Cell Datasheet Attached

    TI Thinks Resolved
    Part Number: BQ28Z610-DEVICE-FW Tool/software: Hi Alan, Thanks for your follow-up. I’ve attached the .log file showing the issue, along with the schematic and battery cell datasheet for your review. The problem happens when the battery is fully…

  • BQ28Z610-DEVICE-FW: Fuel Gauge Loses Power After Charge During Learning Cycle (BQ28Z610)

    Part Number: BQ28Z610-DEVICE-FW Other Parts Discussed in Thread: BQSTUDIO Tool/software: Hi Alan and TI support team, I’ve successfully performed the ChemID setup on a new board, and everything was proceeding smoothly during the learning cycle. I configured…

  • BQ28Z610-DEVICE-FW: Unexpected Charging Cutoff Behavior on BQ28Z610 in 1S2P Li-ion UPS Design

    TI Thinks Resolved
    Part Number: BQ28Z610-DEVICE-FW Other Parts Discussed in Thread: BQ28Z610 , BQSTUDIO , EV2400 , GPCCHEM Tool/software: Dear TI Support Team, I have designed a UPS system with a 12V input/output, using a 1S2P Li-ion battery pack. For battery management…
    • Answered

  • BQ28Z610-DEVICE-FW: Learning cycle completed but there's errer in generating Golden Image File

    Resolved
    Part Number: BQ28Z610-DEVICE-FW Other Parts Discussed in Thread: BQSTUDIO , EV2400 , GPCRB , GASGAUGECHEM-SW Tool/software: Hello, I refer you to my main quastion that didn't solve my problem, but it's close. link: e2e.ti.com/.../bq28z610-device-fw-unexpected…
    • Resolved

  • BQ28Z610-DEVICE-FW: Unable to recognize device

    TI Thinks Resolved
    Part Number: BQ28Z610-DEVICE-FW Other Parts Discussed in Thread: BQ28Z610 , BQMTESTER , , BQPRODUCTION , BQSTUDIO Hi team, I have a customer with the below issue using the BQ28Z610 and the software he's been advised to use. Let me know your thoughts…

  • BQ40Z50-DEVICE-FW: BQ40Z50-DEVICE-FW

    TI Thinks Resolved
    Part Number: BQ40Z50-DEVICE-FW Other Parts Discussed in Thread: BQ40Z50 Tool/software: Which version has fixed the following problem: During the simulation of the charging end of BQ40Z50 (39 seconds after the NCT starts), a discharge current occurs, causing…

  • BQ28Z610-R1: Using older BQ28Z610 FW - I2C Timeout Reset

    TI Thinks Resolved
    Part Number: BQ28Z610-R1 Other Parts Discussed in Thread: BQ28Z610 Tool/software: Hi, Our battery manufacturer is currently using BQ28Z610-R1 in the design. However, it looks like the packs are running BQ28Z610 FW (see below from gg file): I have…
    • Answered

  • BQ28Z610-R1: The latest FW version

    Resolved
    Part Number: BQ28Z610-R1 Other Parts Discussed in Thread: BQ28Z610 Tool/software: Hi Team, My customer will use bq28z610-R1 in the new project, so I would like to check which FW version is the latest one for this device. According to the bq28z610…
    • Resolved
    • Answered

  • AM620-Q1: How to signed M4 FW (am62-mcu-m4f0_0-fw) for HS-SE device?

    Resolved
    Part Number: AM620-Q1 Tool/software: Hi, Dear Expert Customer's AM62 device already become HS_SE. Once device become HS_SE, I think M4 firmware should be also signed & encryption, isn't? I try to search some E2E, * https://e2e.ti.com/support…
    • Resolved

  • BQ78350-DEVICE-FW: Battery Self-Discharge Anomaly

    Part Number: BQ78350-DEVICE-FW Tool/software: Dear TI, Although we set the self-discharge value of our 10S2P battery to 0.88%, during our 60-hour sleep mode test the battery SOC level Test Start point, DUT screen capture after 60 hours, …

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