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TLV9062: REQUEST RETRUN qty due to loose part packing that cannot be used

Part Number: TLV9062

referring to Sales Order #T01502380, TLV9062IDDFR

Shipment qty 66,569pcs 

there are many parts are loose pack, even 1 pcs in a bag, so I would like to return the loose pack qty about 2K pcs are in loose pack that we cannot use it.

  • Hello Teddy, 

    You may contact the Customer Support Center with your request. 

    E2E is used in support of customer applications --- not returns. I am however a little confused as to how these ended up being single parts when the TLV9062IDDFR is only sold in T&R in 3000pcs. 

    Are these from the store? Were the parts provided as samples? 
    Doing some quick math 66,569pcs does not divide evenly into 3,000pcs, so I imagine that there would be some smaller tapes and reels. 

    Here are the different customer return procedures

    All the best,