We had a detector come back from our customer and it had no counts. We disassembled the unit and performed a failure analysis and determined the U3 comparator was bad on the SP-609 PAD board.
Here is a summary of the analysis:
- There were no counts coming out of the comparator, no AC signal passing through.
- The +5V DC output was present.
- The chip appeared intact and undamaged when it was on the PCB, but removal damaged it and broke into 2 pieces. Possible cause is the housing was cracked when it was installed.
Here are our questions:
- Can the manufacturer analyze the chip and tell us what the failure mode is?
- Did the transistor fail?
- Was the chip housing possibly cracked when it was assembled to the PCB and degraded more over time and caused this failure?
- Have you seen this issue previously? Is there concern of a bad lot/lots of parts with this problem?
Attached is the electrical schematic and photos of the failed unit. The comparator is component U3.
