USB2ANY: Update Firmware

Part Number: USB2ANY

Hi Team,

Good day! Could you help us with our customer. I have shared their full inquiry below.

I am building a system using the USB2ANY device, and I have the same problem as the following forum query: https://e2e.ti.com/support/amplifiers-group/amplifiers/f/amplifiers-forum/1071342/usb2any-instructions-not-clear-enough 

I would like to have access to the files mentioned in the answer, but I don't know where to find them, could you send them to me or tell me where to get them? 

I checked this section. I am using bqAutoEval 1.0.4 and USB2ANY Explorer.

In section 1.1.3 it says that the folder "C:\Program Files (x86)\TI USB2ANY SDK" should appear, but it has not been created.

Even so, in the application log it appears that the update has been successful

2022-06-21 15:31:06.585 Loading C:\Windows\SYSTEM32\USB2ANY.dll (v2.8.2.0)
2022-06-21 15:31:06.585 Loaded by C:\Program Files (x86)\Texas Instruments\USB2ANY Explorer\Bin\USB2ANY Explorer.exe)
2022-06-21 15:31:06.585 SDK path is 'C:\Program Files (x86)\TI USB2ANY SDK'
2022-06-21 15:31:06.595
2022-06-21 15:31:11.741 Logging enabled.
2022-06-21 15:31:11.741
2022-06-21 15:31:11.741 Unloading C:\Windows\SYSTEM32\USB2ANY.dll

When starting the USB2ANY explorer application, it tells me that the device has Frimware 2.8.2.0, and I cannot select version 3.1.1.14

Thank you in advance.

Best regards

Jonathan