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OPA4251: scratches and dents on the parts ,even the wafers in it have been exposed of PN#OPA4251UA, asking for returning

Part Number: OPA4251

OPA4251UA.zipAs you can see ,there are some  scratches and dents on the parts ,even the wafers in it have been exposed. This situation also violates the IPC Acceptability Criteria, and we cannot accept the use of this batch. We are now asking for returning  the goods. Dear Team ,please help for approval !Thanks!