The customer report that when they remove the voltage on V+, but keep 20V on the IN+/-. There is a leakage voltage on the output pin.
I had done the same test condition on the EVM. The behavior can also be duplicated on the EVM. I just short IN+ and IN-, then connect IN+/- to 20V. There is 1V at the output.
May I know is this the except behavior of our device? Thank you.