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TPA6211A1-Q1: Output wave is abnormal

Part Number: TPA6211A1-Q1

Hi,

Our KMM customer is using TPA6211A1-Q1. The failing part's phenomenon is: the output waveform value is very small. The input waveform and the power supply are OK. Please see the attachment for details.

What is the reason about this fault? Is it necessary to do FA test?

Kevin Xiong