PPC3-EVM-MB: Access Denied Purepath

May

Part Number: PPC3-EVM-MB

Hi,

Customer is having trouble with the EVM and purepath, below is the details.

I see the ti usb audio but nothing works with TSA2x63EVM , its connected but no audio of the speaker

This is the message from pure path when i try to sign in

Access Denied
You don't have permission to access "">login.ti.com/.../authorization.oauth2 on this server.
Reference #18.37507368.1625560979.5281a90e

Regards,
Maynard

over 2 years ago

0 Carson Allen over 2 years ago

TI__Genius 13610 points

Hello Maynard,

Sorry for the delay, someone from the team familiar with this look at this tomorrow for you.

Best,

Carson

Low Power Audio Applications

0 May over 2 years ago in reply to Carson Allen

TI__Genius 9880 points

Hi Carson,

Any update to this?

Thank you

Regards,
Maynard

0 Ivan Salazar over 2 years ago in reply to May

TI__Guru* 95145 points

Hi Maynard,

I'm communicating your case to our IT team, there seems to be some problems to log into PPC3 on some systems.
You've downloaded the latest version of the software from mySecureSoftware, correct?

Best regards,
-Ivan Salazar
Applications Engineer

0 Ivan Salazar over 2 years ago in reply to Ivan Salazar

TI__Guru* 95145 points

Maynard,

Can you please share the address you're using as your account for TI software?
Thanks.

Best regards,
-Ivan Salazar
Applications Engineer

Audio

Audio forum

PPC3-EVM-MB: Access Denied Purepath