• State Resolved
  • Locked Locked
  • Replies 1 reply
  • Subscribers 30 subscribers
  • Views 215 views
  • Users 0 members are here
Support feedback
Options
Options
Similar topics

This thread has been locked.

If you have a related question, please click the "Ask a related question" button in the top right corner. The newly created question will be automatically linked to this question.

Original question:

PPC3-EVM-MB: Access denied when attempting to sign in on software

PPC3-EVM-MB: Access denied error

Sam Marshall
Intellectual 440 points
Part Number: PPC3-EVM-MB

I try to log in to ppc3 and get an access denied error.   I could not even log into e2e from Chrome or edge.   I can log in from another device.   How to fix? 

Thanks. 

  • +1
    TI__Guru* 95335 points

    Hi Sam,

    Regarding your access to e2e on the browser, could you please test by deleting your cookies and cache? Are you still having trouble after that?
    Can you double check on the version of PPC3 you have installed? You can send a capture of the About dialog from the software, please make sure you have v3.2.1

    Best regards,
    -Ivan Salazar
    Applications Engineer