PUREPATHCONSOLE: How to downgrade older version

Kazuto Tatsumi

Intellectual 2820 points

Part Number: PUREPATHCONSOLE
Other Parts Discussed in Thread: TAS5825P

Hi team,

Could you let me know how to downgrade PPC3 version? Is it possible to coexist different versions?

Regards,
Kazuto

over 4 years ago

0 Carson Allen over 4 years ago

TI__Genius 13610 points

Hello Kazuto,

Let me check on this and I will get back to you shortly.

Best Regards,

Carson

Low Power Audio Applications Engineer

0 Kazuto Tatsumi over 4 years ago in reply to Carson Allen

TI__Intellectual 2820 points

Hi Carson,

My customer is waiting for your answer. Please let me know if you need any additional information.

Regards,
Kazuto

0 Carson Allen over 4 years ago in reply to Kazuto Tatsumi

TI__Genius 13610 points

Hi Kazuto,

So far my team members havent been able to provide info on being able to do so, but I have reached out to others and i'll push for resolution.

-Carson

+1 Carson Allen over 4 years ago in reply to Carson Allen

TI__Genius 13610 points

Hello Kazuto,

Unfortunately we do not support downgrading of any PPC3 applications. The design inherently supports only upgrading or installing latest version of the app available in the MSS server.

Best Regards,

Carson

0 Kazuto Tatsumi over 4 years ago in reply to Carson Allen

TI__Intellectual 2820 points

Hi Carson,

Is there any way to load the older ppc3 file on the latest version?

Regards,
Kazuto

0 Carson Allen over 4 years ago in reply to Kazuto Tatsumi

TI__Genius 13610 points

Hello Kazuto,

Could you be more specific about what file/type you are talking about?

Best,

Carson

0 Kazuto Tatsumi over 4 years ago in reply to Carson Allen

TI__Intellectual 2820 points

I mean ".ppc3" extension.

0 Carson Allen over 4 years ago in reply to Kazuto Tatsumi

TI__Genius 13610 points

Hello Kazuto,

What is response it gives now when trying to load it up now?

Best Regards,

Carson

0 Kazuto Tatsumi over 4 years ago in reply to Carson Allen

TI__Intellectual 2820 points

Hi Carson,

Please see attached. I tried to load the ppc3 file at Tuning page but the window forced going back to the start page and see this message again.

Regards,
Kazuto

0 Carson Allen over 4 years ago in reply to Kazuto Tatsumi

TI__Genius 13610 points

Kazuto,

So this is message you get when you are using the latest version of PPC3 available?

Best Regards,

Carson

0 Kazuto Tatsumi over 4 years ago in reply to Carson Allen

TI__Intellectual 2820 points

Hi Carson,

It's v3.2.0

Regards,
Kazuto

0 Carson Allen over 4 years ago in reply to Kazuto Tatsumi

TI__Genius 13610 points

Could click on the About option from the menu in the top-left corner of the PPC3 App Center and share the screenshot of the About PurePath Console popup similar to the attached image

We can proceed further based on these details

0 Kazuto Tatsumi over 4 years ago in reply to Carson Allen

TI__Intellectual 2820 points

Hi Carson, please see attached.

Regards,
Kazuto

0 Carson Allen over 4 years ago in reply to Kazuto Tatsumi

TI__Genius 13610 points

Hello,

My colleague is examine actions to take based off this info and will respond as soon as I get more info from him.

Best Regards,

Carson

0 Carson Allen over 4 years ago in reply to Carson Allen

TI__Genius 13610 points

Hi Kazuto

Here is the step forwards

As we expected, the current version of TAS5825P used by customer is v3.0.6 which is older than the latest version in MSS (v3.0.7). So the customer needs to download and install the latest version (v3.0.7) from the MSS by signing in.

As the PPC3 framework version is v3.2.0 but the latest version is v3.2.1, You can ask the customer to try sign-in in the current PPC3 and follow the installation steps as below and from attached JPGs,

If they’re able to sign-in successfully, then follow Procedure 1 from the shared installation guide.
If they’re getting the ‘Access Denied’ error, close the sign-in popup and keep the platform open for 10-15 mins, then try signing in again
1. If they’re able to sign-in successfully this time, then follow Procedure 1 from the shared installation guide.
2. If they’re still getting the ‘Access Denied’ error, then follow Procedure 2 from the shared installation guide.

Once after the framework is updated to v3.2.1, the customer can now able to sign-in and update the TAS5825P app to v3.0.7. After doing this, they might be able to open the .ppc3 file in the TAS5825P app.

Best Regards,

Carson

0 Kazuto Tatsumi over 4 years ago in reply to Carson Allen

TI__Intellectual 2820 points

Hi Carson,

Now the customer can open the older tuning file, however he concerns the tuning value is different compare to the tuning opened with older PPC3. I think in case of there is a new parameter, all of old parameters are kept without error. Is that correct?

Regards,
Kazuto

0 Carson Allen over 4 years ago in reply to Kazuto Tatsumi

TI__Genius 13610 points

Hi Kazuto,

I wouldn't think this is a problem but I will confirm with others and reply back

Carson

+1 Carson Allen over 4 years ago in reply to Carson Allen

TI__Genius 13610 points

To confirm there should be no error!

0 Kazuto Tatsumi over 4 years ago in reply to Carson Allen

TI__Intellectual 2820 points

Hi Carson,

That is a relief. Thank you for your support!

Regards,
Kazuto

Audio

Audio forum

PUREPATHCONSOLE: How to downgrade older version