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TLV320AIC3120EVM-U: Reset of EVM?

Part Number: TLV320AIC3120EVM-U

Hi team, 

my customer is evaluating the TLV320AIC3120EVM and ran into to issue described below. 
Could you please take a look at this and let me know, how this can be solved? 

thanks in advance!

"I was able to use it as a normal sound card with the TI Tool for about an hour. 
Then came the error message "Error in Line one" when I start the tool. 
The EVM is still displayed, but the TI tool no longer connects to the board and the sound output no longer works either. 
I don't suspect that the error is related to the audio, but that I somehow misconfigured the microcontroller. Is there a way to reset it?"