TLV320AIC3204EVM-K: TLV320AIC3204EVM-K Windows XP EVM Disconnected

Zachary Williams

Part Number: TLV320AIC3204EVM-K
Other Parts Discussed in Thread: TLV320AIC3111EVM-K

I've been having issues getting the TLV320AIC3204EVM-K to work with my Windows XP SP3 virtual machine on my Mac. The EVM will not connect to the AI3204 CS application - it just says "EVM disconnected".

At first I thought it had to do with something from running a virtual OS and USB not working correctly, but then I pulled out a Windows laptop and am experiencing the same thing.

I have gone through the How to revive a USB audio EVM but at step 12, I get "Detach call failed", just like this user: https://e2e.ti.com/support/audio-group/audio/f/audio-forum/988447/tlv320aic3262evm-u-tlv320aic-codecs-and-adcs-how-to-restart-revive-a-usb-audio-evm

I thought maybe the EEPROM was malfunctioning, as some other forum posts seemed to indicate that was the case, so I ordered another EVM board but am having the same issue.

Anything else I should be trying to get this to work correctly?

over 1 year ago

0 pdjuandi over 1 year ago

TI__Mastermind 28815 points

Hi,

Can you try the following

Open device manager
Under the View panel, select "show hidden devices"
Uninstall any USB-AudioEVM driver from the list, check under Audio inputs and outputs, sound, video and game controllers especially
Once that's done, run the Control GUI again

Regards.

0 Zachary Williams over 1 year ago in reply to pdjuandi

Prodigy 70 points

Hey pdjuandi

This is all I'm seeing under Device Manager with Show hidden devices enabled:

0 pdjuandi over 1 year ago in reply to Zachary Williams

TI__Mastermind 28815 points

I do not see the USB-AudioEVM just the DFU.

Follow the steps here in this post.

https://e2e.ti.com/support/audio-group/audio/f/audio-forum/773576/faq-tlv320aic-codecs-and-adcs-how-to-restart-revive-a-usb-audio-evm

Regards.

0 Zachary Williams over 1 year ago in reply to pdjuandi

Prodigy 70 points

Yes, the problem is that I can't complete the "revive a USB audio EVM" checklist. As I said, at step 12, the programming of the EVM fails. It says "Detach call failed", not "Detach call succeeded".

0 Jeff McPherson over 1 year ago in reply to Zachary Williams

TI__Mastermind 23195 points

Hey Zachary,

Can you try following the revival steps on a Windows 10 machine?

Best regards,

Jeff

0 Zachary Williams over 1 year ago in reply to Jeff McPherson

Prodigy 70 points

Just installed a Windows 10 image on Virtual Box and still the same issue at step 12. "Detach call failed" and the EVM still says disconnected in the AI3204 CS application.

0 pdjuandi over 1 year ago in reply to Zachary Williams

TI__Mastermind 28815 points

One question, are you using the DFUTEST from the GUI folder or from SLAC563 mentioned in the link provided above?

These EVMs are new and both are giving the same problem?

Did you see step 7 message? Does it help with restarting the PC?

0 cam cum over 1 year ago

Prodigy 30 points

I am using TLV320AIC3111EVM-K on Windows 10 and facing similar issue.

SW2 pins are arranged as 1,3,4,5,6,7 ON and 2 & 8 as OFF. Board is showing as DFUUSB in device manager and nothing under Audio input/output and sound controller.

It says Detach call failed followed by GetState call failed. GetLastError = 3E3.

I am trying to program DFUEE.bin file from slac563b\USBfirmware_V0304_Portable\image.

I restarted my machine multiple times, issue is still present. Attached are the screenshots of the same.

0 Zachary Williams over 1 year ago in reply to pdjuandi

Prodigy 70 points

I am using the DFUTEST from the SLAC563. Both EVMs are new and both are giving the same problem. I have restarted several times and step 7 does not show the error. I'm able to proceed to step 8.

0 pdjuandi over 1 year ago in reply to cam cum

TI__Mastermind 28815 points

Please create a thread as this is a different device and GUI.

0 pdjuandi over 1 year ago in reply to Zachary Williams

TI__Mastermind 28815 points

So new from the box and when you plug to a windows 10 machine the first time you see DFUUSB for both EVMs - is that right?

I will need to order one of this and will let you know next week.

0 Zachary Williams over 1 year ago in reply to pdjuandi

Prodigy 70 points

That is correct.

0 pdjuandi over 1 year ago in reply to Zachary Williams

TI__Mastermind 28815 points

Ok thanks.

Will let you know next week.

0 Zachary Williams over 1 year ago in reply to pdjuandi

Prodigy 70 points

Thanks pdjuandi!

0 pdjuandi over 1 year ago in reply to Zachary Williams

TI__Mastermind 28815 points

You are welcome.

0 Zachary Williams over 1 year ago in reply to pdjuandi

Prodigy 70 points

Hey pdjuandi - just following up. Did you receive the board yet?

0 pdjuandi over 1 year ago in reply to Zachary Williams

TI__Mastermind 28815 points

No, not yet.

0 pdjuandi over 1 year ago in reply to Zachary Williams

TI__Mastermind 28815 points

Hi,

I received the EVM today and seeing DFUUSB in the device manager the first time.

When I looked at the SW2 switch position, only SW2-8 is at off position.

As mentioned in the user guide, both SW2.2 and SW2.8 must be set to off (HI) position.

I removed the USB cable, set SW2.2 to off position, reconnect the USB cable and now I'm able to see USB-AudioEVM in the device manager.

Regards.

0 Zachary Williams over 1 year ago in reply to pdjuandi

Prodigy 70 points

Hey pdjuandi - that worked!

However, this only worked on a new board. I have 3 boards - the first one I had actually tried to change SW2 to the off position as well (so both SW2 and SW8 were off (HI) position, but that was after trying go the the "revive" steps for the board. I ordered 2 more boards thinking it could have been from EEPROM malfunctioning and figured I'd be able to be sure that EEPROM wasn't malfunctioning if 2 more boards just didn't work. The second board I had gone through the revive process again as well but arrived at the same place as board #1: a non functioning board that couldn't be revived. When I pulled out the 3rd board fresh and switched the SW2 to off/HI - everything worked.

So it seems that the 2 other boards I have are bricked, because I can't seem to get them to work (even with SW2 and SW8 set HI) as the revive process just breaks at step 12 still with "Detach call failed".

Anyway - I'm good to go now with the 3rd fresh board. Thank you for your patience and for all the help!

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TLV320AIC3204EVM-K: TLV320AIC3204EVM-K Windows XP EVM Disconnected