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TAS2320EVM: PPC3 not connecting to EVM

Part Number: TAS2320EVM
Other Parts Discussed in Thread: TAS2120EVM, , TAS2120, TAS2320, TAS2557

Tool/software:

This applies to both the TAS2320EVM & TAS2120EVM

I have installed PPC3 v3.2.1 and the TAS2x20_v3.0.0 EVM App

I can play audio on both EVMs from the computer through the USB interface.

I've configured both EVMs as per the EVM User's Guide for software mode (I2C) and set SW2 to External ASI. The EVM appears connected on the front page of PPC3, however when I try to connect from PPC3, I get "Connected EVM is not valid for this app.":

What do I need to do to get PPC3 to connect?