Other Parts Discussed in Thread: TAD5212
Tool/software:
Hi Team
I encountered this issue when installing PPC3. What could be the reason?
Thanks.

This thread has been locked.
If you have a related question, please click the "Ask a related question" button in the top right corner. The newly created question will be automatically linked to this question.
Tool/software:
Hi Team
I encountered this issue when installing PPC3. What could be the reason?
Thanks.

Hello, have you successfully installed PPC3 itself and this error is from installation or it is coming from running the device (TAD5212) PPC3 GUI ?
You can try to uninstall and install again and if you still have the issue send more info such as the "report" of error , windows type and etc.
For future installations, you can reference the below link for manual installation of device app:
Regards,
Arash
I installed this file on Win10

After installation, opening PPC3 will result in this error。
and my request was rejected, can you help me pass it?

Thanks.
Hi ChaoJie,
I located your request and it was denied because the end equipment was not specified. Please try again.
For PPC3, please try to uninstall and re-install the program. Also be aware that sometimes issues can happen if PPC3 is open among multiple users on the PC. If you get the same error, please let us know where in the installation process it occured.
Best regards,
Jeff McPherson
You should be able to go to the first place you submit the original one and add the end equipment.
Regards,
Arash
I can only access this interface, I cannot find a place to apply, could you please give me a link? Thank you.
Let me see what I can find for you. I will let you know as soon as I findout about it.
Arash
I gave your information to one of my colleagues and she is going to grant you the access.
Regards,
Arash