TAS2560EVM: No available EVM Apps in PPC 3

Hi Xiaohui,

Welcome to e2e.
Have you already signed in on the PPC3 app? There is a Red Button at the top right to do this.
What is your application version?
What is the e-mail address you used to request access? Just want to make sure you have access to both PPC3 and TAS2560 app.

Best regards,
-Ivan Salazar
Audio Applications Engineer - Low Power Audio & Actuators

Hi Ivan,

Thanks for the reply!

Yep, I've signed in on the PPC3, which has a version of v3.0.8-alpha.2 for macOS.

My email is xma@eng.au.dk.

Best regards,

Xiaohui

Xiaohui,

Could you share a capture of PPC3 app? Is your user name present at the top right corner after you signed in?
Are there any contents below the "Available EVM Apps" label? There should appear I2C Master and the EVM apps you have access.

Best regards,
-Ivan Salazar
Audio Applications Engineer - Low Power Audio & Actuators

Hi Ivan,

My PPC3 looks like this, and the refresh button doesn't help...

Best regards,

Xiaohui

Xiahoui,

I'm working on this issue with my team. We're trying to identify the root cause of the issue.
What MacOS version do you have on your system?
You're signing in with the same ID you used to request access to PPC3/TAS2560 right? Asking just to be sure.

Best regards,
-Ivan Salazar
Audio Applications Engineer - Low Power Audio & Actuators

Hi again,

I have a 10.12.5 MacOS, and I have only one ID, so I should use the right ID.

Thanks!

Xiaohui

Hi Ivan,

Thanks for the info!

BR,
Xiaohui