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TAS5825MEVM: Cannot connect to TAS5825MEVM through PurePath console

Part Number: TAS5825MEVM
Other Parts Discussed in Thread: TAS5825M, TAS5756MDCAEVM


I have just started work with the TAS5825MEVM and PurePath console motherboard.

I can connect (says 'connected' and green dot next to TAS5825M at the bottom left of the window), but when I try to run the hardware checks it fails. 

See screenshot below.

How do I get this to work?