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TAS2562YFPEVM-DC: PPC3 Software issue: TAS2563 app not showing up under available or installed EVM apps

Part Number: TAS2562YFPEVM-DC

Hi LPAA,

My customer is having some issues with the PPC3 EVM. He was granted access to the software.

I have downloaded the PPC software and have installed the 2563 daughterboard on the PPC EVM.  However, the 2563 app does not show up under available or installed EVM apps when I log in to the PP console.  Is there some other authorization needed?

Attached are pictures of the sequence.

Thanks!

Lauren