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TPA2016D2EVM: Driver install

Part Number: TPA2016D2EVM

Hi team,

My customer cannot install the driver correctly. It seems that customer's issue is same as the following post. Could you let me know how to resolve it?

https://e2e.ti.com/support/audio/f/6/p/698307/2573754#2573754?jktype=e2e

 

regards,

Yamaguchi