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TAS6422EQ1EVM: Not Receive PurePathConsole 3 download link

Part Number: TAS6422EQ1EVM

I bought 2 TAS6422EVMs from digikey.
I sincerely entered the "U.S. Government export approval" form you requested, but I haven't received any download emails from you in one week or so.

I contacted the customer center, but the final answer was received as follows.

Hello Kisu, We regret to inform you that your request has been denied by the concerned department, Unfortunately my hands are tied on this request and I can no longer do anything if that is their decision. If you think that you should have been approved, kindly log a new request in so that we may send the request again. However, there is no guarantee that this would be approved so I will now proceed on closing this case. In order to improve the quality of my service, I would appreciate if you can participate in a quick survey, which will be sent to you once the case is closed. Please take a moment to provide your honest feedback regarding your support experience. Thank you for contacting TI customer support you have a great day! Regards, Cinderella Quinto Texas Instruments | Customer Support Center


I am curious if there is any way to use the EVM I purchased.