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PCM5242RHBEVM: PCM5242 EVM board not powering up

Part Number: PCM5242RHBEVM

I would like to get a replacement board.

The board does not power up anymore.  When plug into USB port, no LED will come on.  I tried different cables and different computers.  The computer does not see the device in device manager in Windows.

I ordered it from TI on April 15. 2012.   TI order number is T01278351.

Thanks

  • Hi Raymond,

    Does the USB draw high current? Maybe the connector is damaged? Have you tried a replacement USB cable?

    Could this have been damaged in the last 9 years?

    Thanks,

    Paul

  • As I said in my fist post, I tried different cables and different computers, but no luck.  It worked for few days when I first got it.  Right now it does not power up.  Might be power regulator on board is damaged?  I did most of the basic troubleshooting.  If there is something you want me to try, let me know.  If I can get a new one, please ship it ASAP as I am waiting for the board to continue on my project.

    Thanks

    Ray

  • Raymond, to clarify, this EVM was ordered 9 years ago? Or was it a typo and you ordered it in April 2021?

  • I ordered it from TI on April 15. 2012.   TI order number is T01278351.  It is PCM5242RHBEVM as I stated in my opening request.  

  • HI Raymond,

    I can offer a replacement as we have stock of this EVM, as an exception.  

    Please send an email to me at frost@ti.com with the following information:

    Customer Company Name

    Customer First Name

    Customer Last Name

    Customer Address

    Customer Address in Chinese (if based in China)

    Customer City

    ZIP or Postal Code

    Country

    State or Province

    Customer Phone Number

    Customer Email

    Thanks,

    Paul