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TAS5731M: Operation of TAS5731MEVM in windows 10 environment

Part Number: TAS5731M

 Dear Sirs,

My customer asked us about operation of TAS5731MEVM & MC57xxPSIAEVM in windows 10 environment.

He  tried to re-program usb firmware by MC57xxPSIA_Firmware.

But he could not complete the program successfully.

Of course he knows how to do DFUTEST.

The only thing I thought was the difference in the OS environment of the PC.

He uses a Windows 10 PC.

I used windows 7 PC.

In my environment, USB firmware reprogram will succeed.

So, please let me know how to reprogram with USB firmware in Windows 10 environment.

Best Regards,

Y.Hassbe

.

  • HI Hassbe,

    What's the behavior of not successful program? I will check with software team for Windows 10 influence with GDE.

    Another point is that try to change the I2C Address @Tools to 0x34 / 0x36.

    Rdgs,
    Matthew
  • Hello Matthew-san,

    My customer is operating DFU TEST.
    He uses a MC57xxPSIAEVM and a PC, and removes the A0 jumper to start operation.
    However, it seems to detect "unknown device".
    I did the same with another EVM on Windows 10, but still failed to detect it properly.

    Please let me know how to operate with windows10.

    Best Regards,
    Y. Haseebe
  •  hello,

    what is Audio I/O you used? Usually, we just chose Line (USB_Audio EVM) and go to advanced tap. see attached file and confirm back to us.

    Regards

    Linda

  • Hello Linda-san,

    I'm sorry for my late reply.

    My customer had already checked sound property of PC.
    But he did not recognize USB Driver (USB-Audio EVM).
    Therefore, I performed DFU TEST and confirmed.
    But also did not recognize it.

    If you have other information, please let me know it to me.

    Best Regards,
    Y.Hasebe
  • hello, Yoshihi,
    if one USB interface of laptop fails, then try the rest of the interfaces one by one.
    we had asked software team to work upgrade new version to make Win10 applicaiton more robust.

    regards
    Linda
  • Hello Linda-san,

    Thank you for your reply.

    if one USB interface of laptop fails, then try the rest of the interfaces one by one. 

    ⇒My customer had already checked it.

       But still failed.

       Then I tried his EVM to do DFU TEST by my PC(win7)

      Then he confirmed that EVM works fine with his win10PC.

      Therefore, I think that I can not change or install USB Driver (firmware) on Win10PC.

     

    we had asked software team to work upgrade new version to make Win10 applicaiton more robust. 

    ⇒ I understand.

     Support for Win7 has been discontinued, so please update as soon as possible.

     

    Best Regards,

    Y.Hasebe