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TLV320ADC5140: support needed for [Case CS0139873 opened - Software export control request]

Part Number: TLV320ADC5140
Other Parts Discussed in Thread: PUREPATHCONSOLE

Hello,  

for the sake of performance evaluation of TLV320ADC5140,  I provided its EVM to customer and need to install  PPC3 accordingly.  requested it from the web and got an email about [Case CS0139873 opened - Software export control request]  one week ago.  however, there is no more update or progress followed.  

checked myTI page. there is no update on 'myRegistered software' or 'mySecure software'.   can I ask the help here?