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Original question:

TLV320AIC3109EVM-K: issue setting up the EVM

TLV320AIC3109EVM-K: TLV320AIC3109EVM-K

Jim Rohde
Prodigy 80 points
Part Number: TLV320AIC3109EVM-K

I am having the exact same problem installing the TLV320AIC3109EVM-K on a Windows 7 system.  I installed the GUI followed by the Win 7 drivers according to the instructions.  Connect the TLV320AIC3109EVM, the system detects it and the LEDs light as described in the instructions.  Device manager shows that the USB-MODEMEV is installed and working properly.  When I start the GUI and select AIC3104 I get the "Connect USB" message.  Selecting "RETRY" just brings up the "Connect USB" message again.  I have totally removed the software and drivers, re-booted the system and reinstalled everything twice and got the same results.  How do I get this to work properly? 

  • 0
    TI__Mastermind 22950 points

    Hello Jim,

    Sorry to hear that you are experiencing issues regarding the connection of the EVM to the GUI. Can you please share an image of the USB-MODEVM board as well as the AIC3109 daughter card? I would like to check the jumper settings are in the correct positions. Also, can you share an image of the Hardware Id? You can go to Device Manager, right click on USB-MODEVM under the NI-VISA USB Devices tab and go to Properties. Then go to Details tab and in the drop down, click on Hardware Ids. 

    Another thing to look into is if the PC is company issued, there may be some restrictions preventing the connection of the EVM to the PC.

    Regards,

    Aaron

  • 0 in reply to Aaron Estrada
    Prodigy 80 points

    Aaron,

    Here is the information you requested.  I have some additional information.

     1. I am using a company computer.  However, I have been using this computer for several years with all kinds of USB connected emulators, programmers and development kits.  Last week I ran the development kit for the Maxim MAX9860 codec without an issue.

     2. I installed the TLV320AIC3109EVM software on an older Windows XP computer and everything works properly.

  • 0 in reply to Jim Rohde
    TI__Mastermind 22950 points

    Hello Jim,

    Thank you for getting back with the requested information. The jumper settings and hardware ID looks good. Another thing to try is to go the the AIC310x GUI destination folder. It should be in Program Files (x86) --> Texas Instruments --> AIC310x EVM GUI. Once there, right click on AIC310x EVM GUI.exe and click on Troubleshoot Compatibility. Then click on Try Recommended Settings then Test the Program. Let me know if this does the trick!

    Regards,

    Aaron

  • 0 in reply to Aaron Estrada
    Prodigy 80 points

    Aaron,

    Using Troubleshoot Compatibility did not help.  It still does the same thing.

  • 0 in reply to Jim Rohde
    Prodigy 80 points

    Aaron,

    I just tried installing it on my personal Windows 7 machine and got the same results.  After I select AIC3104 the GUI opens and I get the same "Connect USB" message.

  • 0 in reply to Jim Rohde
    Prodigy 80 points

    I installed the latest NI-visa driver from National Instruments and the problem is resolved.