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ADC10D1500RB: Support for ADC10D1500RB/NOPB

Part Number: ADC10D1500RB

Hello Team,

This is srikar, application engineer from coreel technologies , bangalore. in the month of march 2021 we have supplied a ADC10D1500RB/NOPB, but later on the board is not detecting in the customer PC. the customer is using windows 10 machine. can you please help me in resolving the issue. Also, please provide the inputs for the below mentioned points

1. what are the drivers to be installed

2. what is the tool which is used to see the out put

3. how can this board be compatible with the Xilinx Board.

4. documentation 

Request you to kindly help us at the earliest as the customer is continuously following up with the query.

Awaiting your response,

Thanks and Regards.