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ADS131B04-Q1EVM: Error in GUI - Device Not Supported (70001)

Part Number: ADS131B04-Q1EVM
Other Parts Discussed in Thread: ADS131B04-Q1, ADS131M04, ADS131M04EVM

Hello TI experts,

My customer now tests ADS131B04-Q1EVM for their new product.

but they faced error message when they connect EVM to PC.

also I found the thread below, but I could not find the solution ;

https://e2e.ti.com/support/data-converters-group/data-converters/f/data-converters-forum/1011400/ads131b04-q1evm-device-not-supported---error

Could you advice me to solve this problem?

Best regards,

Chase