Hi team,
One of our customers has the following questions:
When the output of dac7731 is designed to be 0-10V and the internal reference is used, the REFEN pin is suspended and not connected to GND.
Previously, more than 100 DAC chips were processed and all worked normally, but recently several DAC chips failed to work normally. One DAC was normal after its REFEN pin was connected to GND, and others were damaged.
So want to ask the following questions
1. Does the REFEN pin have a default state? If the low level is defaulted, will the state change after long-term operation? (this article is to confirm whether the previously delivered will have potential risks)
2. Is it possible to damage the chip if the REFEN pin is suspended?
Best Regards,
Amy Luo