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ADS1299EEGFE-PDK: require for the software of ADS1299EEGFE kit

Part Number: ADS1299EEGFE-PDK
I just bought the ADS1299EEGFE-PDK Kit, but found that the software of the kit could not be downloaded, so I wrote for help.
The softwares I want are 
1.ADS1299EEGFEFW-C5509 — Firmware Source for ADS1299EEG Front-End Performance Demonstration Kit
2.ADS1299EEGFESW-SOURCE — Software Source for ADS1299EEG Front-End Performance Demonstration Kit
3.ADS1299EEGFE-PDK-SW — Software for ADS1299EEGFE-PDK
When I submit the require, it came up with the message shown below


We are sorry but your transaction was unable to be processed.

We apologize for the inconvenience. Please try again later.

Please contact Texas Instruments at . Include your First and Last Name, Company Name, Company URL, and email address, along with the exact filename and description of the software you wish to access.

So what can I do to get these software?
Wish for your reply.
  • Hi,

    For the firmware source, software source and software download, did you create an TI account and were you able to see the following page and fill the correct info?

    and proceed to the next download page?

    I just tried and is able to download without issues. Would you please try again?

    Did you try to purchase the ADS1299EEGFE-PDK as well? did the money or credit card transaction went through or not?

    Please let us know what situation you are encountering -

    1. the money or credit card transaction went through, but fail in purchasing


    2. the money or credit card transaction didn't go through, and fail in the purchasing


    what is the situation specifically?


    We will have marketing/sales/product engineers to help you.


  • Hi,
    Since I did not hear back from you, I believe my suggestions answered your questions.
    I will close this post and if you have any pending questions, feel free to post them here or open a new thread.
    Thanks and have a great day!