This thread has been locked.

If you have a related question, please click the "Ask a related question" button in the top right corner. The newly created question will be automatically linked to this question.

ADS1261EVM: Issue with ADS1261EVM Connectivity and GUI Recognition

Part Number: ADS1261EVM
Other Parts Discussed in Thread: ADS1261

I am reaching out regarding a persistent issue I've encountered with my ADS1261EVM (Evaluation Module). Despite successful manual driver installation, I am unable to establish proper connectivity and control through the provided GUI software.

Upon attempting to install the device, my PC initially failed to recognize the driver. After resorting to manual installation, I successfully installed the driver, prompting the PC to acknowledge the device.

However, despite this progress, the GUI software continues to be unable to recognize the ADS1261EVM. Consequently, I am unable to control the device as intended. I have attempted to follow the solutions outlined  in the forum  , but unfortunately, these attempts have not yielded positive results.

Attached, please find the log file detailing the attempted installation and operation of the ADS1261EVM for further analysis.

Your prompt assistance in resolving this matter would be greatly appreciated. Should additional information be required, please do not hesitate to reach out.

Thank you for your attention to this matter.

Sincerely,

logfile.txt
=== Verbose logging started: 4/3/2024  13:55:22  Build type: SHIP UNICODE 5.00.10011.00  Calling process: C:\WINDOWS\SysWOW64\msiexec.exe ===
MSI (c) (F4:B0) [13:55:22:802]: Font created.  Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

MSI (c) (F4:B0) [13:55:22:802]: Font created.  Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

MSI (c) (F4:4C) [13:55:22:818]: Resetting cached policy values
MSI (c) (F4:4C) [13:55:22:818]: Machine policy value 'Debug' is 0
MSI (c) (F4:4C) [13:55:22:818]: ******* RunEngine:
           ******* Product: C:\Program Files (x86)\Texas Instruments\DSEvalSW/Drivers/Installers/BulkUsb_driver_install_x64-v1.0.0.1.msi
           ******* Action: 
           ******* CommandLine: **********
MSI (c) (F4:4C) [13:55:22:819]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (F4:4C) [13:55:22:819]: Grabbed execution mutex.
MSI (c) (F4:4C) [13:55:22:897]: Cloaking enabled.
MSI (c) (F4:4C) [13:55:22:897]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (F4:4C) [13:55:22:901]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (E4:40) [13:55:22:924]: Running installation inside multi-package transaction C:\Program Files (x86)\Texas Instruments\DSEvalSW/Drivers/Installers/BulkUsb_driver_install_x64-v1.0.0.1.msi
MSI (s) (E4:40) [13:55:22:924]: Grabbed execution mutex.
MSI (s) (E4:04) [13:55:22:927]: Resetting cached policy values
MSI (s) (E4:04) [13:55:22:927]: Machine policy value 'Debug' is 0
MSI (s) (E4:04) [13:55:22:928]: ******* RunEngine:
           ******* Product: C:\Program Files (x86)\Texas Instruments\DSEvalSW/Drivers/Installers/BulkUsb_driver_install_x64-v1.0.0.1.msi
           ******* Action: 
           ******* CommandLine: **********
MSI (s) (E4:04) [13:55:22:928]: Machine policy value 'DisableUserInstalls' is 0
MSI (s) (E4:04) [13:55:22:970]: Note: 1: 2203 2: C:\WINDOWS\Installer\inprogressinstallinfo.ipi 3: -2147287038 
MSI (s) (E4:04) [13:55:22:970]: Machine policy value 'LimitSystemRestoreCheckpointing' is 0
MSI (s) (E4:04) [13:55:22:970]: Note: 1: 1715 2: Bulk USB Installer 
MSI (s) (E4:04) [13:55:22:970]: Calling SRSetRestorePoint API. dwRestorePtType: 0, dwEventType: 102, llSequenceNumber: 0, szDescription: "Installed Bulk USB Installer".
MSI (s) (E4:04) [13:55:23:144]: The call to SRSetRestorePoint API succeeded. Returned status: 0, llSequenceNumber: 258.
MSI (s) (E4:04) [13:55:23:144]: Note: 1: 1324 2: DSEvalSW/Drivers/Installers/BulkUsb_driver_install_x64-v1.0.0.1.msi 3: 1 
MSI (s) (E4:04) [13:55:23:144]: Error: Failed to access database: C:\Program Files (x86)\Texas Instruments\DSEvalSW/Drivers/Installers/BulkUsb_driver_install_x64-v1.0.0.1.msi
MSI (s) (E4:04) [13:55:23:145]: MainEngineThread is returning 2
MSI (s) (E4:40) [13:55:23:145]: Calling SRSetRestorePoint API. dwRestorePtType: 13, dwEventType: 103, llSequenceNumber: 258, szDescription: "".
MSI (s) (E4:40) [13:55:23:145]: The call to SRSetRestorePoint API succeeded. Returned status: 0.
MSI (s) (E4:40) [13:55:23:146]: User policy value 'DisableRollback' is 0
MSI (s) (E4:40) [13:55:23:146]: Machine policy value 'DisableRollback' is 0
MSI (s) (E4:40) [13:55:23:146]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (E4:40) [13:55:23:146]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 
MSI (s) (E4:40) [13:55:23:147]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 
MSI (s) (E4:40) [13:55:23:148]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
MSI (c) (F4:4C) [13:55:23:149]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
MSI (c) (F4:4C) [13:55:23:150]: MainEngineThread is returning 2
=== Verbose logging stopped: 4/3/2024  13:55:23 ===

logfile.txt
=== Verbose logging started: 4/3/2024  13:55:22  Build type: SHIP UNICODE 5.00.10011.00  Calling process: C:\WINDOWS\SysWOW64\msiexec.exe ===
MSI (c) (F4:B0) [13:55:22:802]: Font created.  Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

MSI (c) (F4:B0) [13:55:22:802]: Font created.  Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

MSI (c) (F4:4C) [13:55:22:818]: Resetting cached policy values
MSI (c) (F4:4C) [13:55:22:818]: Machine policy value 'Debug' is 0
MSI (c) (F4:4C) [13:55:22:818]: ******* RunEngine:
           ******* Product: C:\Program Files (x86)\Texas Instruments\DSEvalSW/Drivers/Installers/BulkUsb_driver_install_x64-v1.0.0.1.msi
           ******* Action: 
           ******* CommandLine: **********
MSI (c) (F4:4C) [13:55:22:819]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (F4:4C) [13:55:22:819]: Grabbed execution mutex.
MSI (c) (F4:4C) [13:55:22:897]: Cloaking enabled.
MSI (c) (F4:4C) [13:55:22:897]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (F4:4C) [13:55:22:901]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (E4:40) [13:55:22:924]: Running installation inside multi-package transaction C:\Program Files (x86)\Texas Instruments\DSEvalSW/Drivers/Installers/BulkUsb_driver_install_x64-v1.0.0.1.msi
MSI (s) (E4:40) [13:55:22:924]: Grabbed execution mutex.
MSI (s) (E4:04) [13:55:22:927]: Resetting cached policy values
MSI (s) (E4:04) [13:55:22:927]: Machine policy value 'Debug' is 0
MSI (s) (E4:04) [13:55:22:928]: ******* RunEngine:
           ******* Product: C:\Program Files (x86)\Texas Instruments\DSEvalSW/Drivers/Installers/BulkUsb_driver_install_x64-v1.0.0.1.msi
           ******* Action: 
           ******* CommandLine: **********
MSI (s) (E4:04) [13:55:22:928]: Machine policy value 'DisableUserInstalls' is 0
MSI (s) (E4:04) [13:55:22:970]: Note: 1: 2203 2: C:\WINDOWS\Installer\inprogressinstallinfo.ipi 3: -2147287038 
MSI (s) (E4:04) [13:55:22:970]: Machine policy value 'LimitSystemRestoreCheckpointing' is 0
MSI (s) (E4:04) [13:55:22:970]: Note: 1: 1715 2: Bulk USB Installer 
MSI (s) (E4:04) [13:55:22:970]: Calling SRSetRestorePoint API. dwRestorePtType: 0, dwEventType: 102, llSequenceNumber: 0, szDescription: "Installed Bulk USB Installer".
MSI (s) (E4:04) [13:55:23:144]: The call to SRSetRestorePoint API succeeded. Returned status: 0, llSequenceNumber: 258.
MSI (s) (E4:04) [13:55:23:144]: Note: 1: 1324 2: DSEvalSW/Drivers/Installers/BulkUsb_driver_install_x64-v1.0.0.1.msi 3: 1 
MSI (s) (E4:04) [13:55:23:144]: Error: Failed to access database: C:\Program Files (x86)\Texas Instruments\DSEvalSW/Drivers/Installers/BulkUsb_driver_install_x64-v1.0.0.1.msi
MSI (s) (E4:04) [13:55:23:145]: MainEngineThread is returning 2
MSI (s) (E4:40) [13:55:23:145]: Calling SRSetRestorePoint API. dwRestorePtType: 13, dwEventType: 103, llSequenceNumber: 258, szDescription: "".
MSI (s) (E4:40) [13:55:23:145]: The call to SRSetRestorePoint API succeeded. Returned status: 0.
MSI (s) (E4:40) [13:55:23:146]: User policy value 'DisableRollback' is 0
MSI (s) (E4:40) [13:55:23:146]: Machine policy value 'DisableRollback' is 0
MSI (s) (E4:40) [13:55:23:146]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (E4:40) [13:55:23:146]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 
MSI (s) (E4:40) [13:55:23:147]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 
MSI (s) (E4:40) [13:55:23:148]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
MSI (c) (F4:4C) [13:55:23:149]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
MSI (c) (F4:4C) [13:55:23:150]: MainEngineThread is returning 2
=== Verbose logging stopped: 4/3/2024  13:55:23 ===